Product Design Manager, Design System

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
About the Team:
Our Product Design team is organized into a series of product pillars, where multiple teams contribute to the goals of a larger mission. This role sits on the Design System team within the Core Infrastructure pillar, which is a dedicated group of specialized designers and engineers defining foundational elements, components, and patterns to support designers and engineers. We support consumers of the system with feedback, guidelines, tooling and training. Our Design System team plays a crucial role in ensuring consistency, efficiency, and excellence across our product portfolio. Please note that this is a hybrid role that requires 3 days/week onsite in our Boston office. Fully remote candidates will not be considered at this time.
About the Role:We are seeking a talented and experienced Design System Manager to lead and evolve our design system, empowering our designers and engineers to create remarkable products. In this role, you will be responsible for managing a team of designers and be responsible for craft, quality and consistency of the work and system. You are expected to utilize your full range of people management skills, product strategy, product design, interaction design, and visual design skills to help guide the team to build a great design system that addresses our user's ever growing needs.
What You'll Do:

• Lead and mentor a team of designers and collaborators focused on scaling our design system with an emphasis on consistency, aesthetic excellence, and overall experience quality
• Define, evolve, and champion Klaviyo's design language, ensuring that visual components reflect our brand, scale efficiently, and enhance the user experience
• Collaborate closely with cross-functional teams, including product design, engineering, brand, and content, to integrate the design system into workflows and products
• Maintain clear visual design standards, component libraries, and usage guidelines in Figma and related tools
• Advocate for system adoption by communicating design strategy, vision, and milestones across teams and stakeholders
• Ensure accessibility and inclusivity by aligning system components with WCAG standards and universal design principles
• Inspire and influence a culture of craft, consistency, and attention to detail at every level of the design process

Who You Are:

• Experience in visual or product design with a focus on building and scaling design systems in large product organizations
• Experience with mentoring, coaching, or managing a high performing, inclusive, and diverse team
• Demonstrable track record of crafting and successfully executing against a design system strategy with measurable impact
• Ability to think big, but can also easily prioritize and break things into meaningful tasks, milestones and roadmaps
• A portfolio demonstrating exceptional visual design skills and a strong understanding of component-based design
• Deep experience with Figma, component architecture, and system-level design implementation
• Proven ability to balance aesthetic quality with functional utility and technical constraints
• Strong knowledge of accessibility and inclusive design, including WCAG compliance
• Excellent communication and collaboration skills - you can align stakeholders, present ideas clearly, and lead through influence
• Strategic and systematic thinking - you can zoom out to identify patterns and zoom in to refine pixel-level details

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$168,000 - $252,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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