Grab your cape, become a SuperHyro!
Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights.
What Are We Looking For?
We're looking for a Product Design Lead to join our product & design team in Tel Aviv and help shape how design gets done at Hyro.
This is a hands-on senior role. You'll design the flows that matter most yourself, raise the quality of what the design team ships, and set the tone for design direction. You'll mentor and elevate our designers up close - leading by example, not from a distance.
You care about design-led simplification: taking the complex world of conversational AI in healthcare and making it feel obvious. And you treat AI as part of how design gets done - accelerating exploration and raising quality without flattening the craft.
If you find as much satisfaction in raising the bar for a team as in shipping your own best work, this is the right landing spot for you!
- Design and own the UX and UI of our client-facing products
- Prototype and test ideas and iterate fast based on users’ and stakeholders’ feedback, and based on real-time analytics
- Work closely with product managers and engineering teams to turn intangible visions into tangible products
- Define reusable design components and a strong design system
- 5+ years of experience as a product designer, including experience mentoring designers or raising a team's design bar
- Experience designing complex systems or multi-audience products — you know how to find the common denominator across different contexts
- Experience owning or significantly shaping a design system
- Hands-on experience using AI tools in a real design workflow — not just openness to the idea
- Sharp attention to detail — you know the difference between good and excellent, and you can explain why
- An excellent communicator who presents design decisions with clear rationale to PMs and engineers, not just designers
- Experience facilitating user interviews and testing sessions is an advantage
- Self-motivated, proactive, and fun to work with :)
- Unlimited PTO, paid sick leave
- Company-wide long weekends every quarter
- Hybrid, dog-friendly TLV office
- Work from anywhere for up to 2 weeks per year
- Pension, social benefits & Keren Hishtalmut
- Monthly meal allowance
Hyro is proud to be an equal-opportunity employer. We hire talented people regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local law.
Skills Required
- 5+ years of experience as a product designer, including mentoring designers or raising a team's design bar
- Experience designing complex systems or multi-audience products
- Experience owning or significantly shaping a design system
- Hands-on experience using AI tools in a real design workflow
- Sharp attention to detail and ability to explain design decisions
- Excellent communicator presenting design rationale to PMs and engineers
- Experience facilitating user interviews and testing sessions
- Self-motivated, proactive, and collaborative team player
What We Do
Hyro is connecting the world, thousands of AI-powered conversations at a time. As the #1 Adaptive Communications company, we’re turning complex data into simple dialogue with natural language automation and computational linguistics. Enterprises across the U.S., including Carroll, Mercy Health and Weill Cornell Medicine, trust Hyro to replace their rigid, intent-based chatbots and IVR systems with adaptive conversational experiences that are simple, fast and scalable. Our vision is to automate digital interactions in any conversational setting, 24/7, so that companies can communicate easily, convert more, and collect actionable customer insights along the way.
Why Work With Us
Since 2018, we’ve fostered a foundation of limitless growth where people can discover, create and sharpen their superpowers, both professional and personal. We know you’ll tap into your best selves when you’re valued, inspired to impact change, and cheered on by highly talented teammates. That’s the Hyro DNA.
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