Product Definition Analyst

Job Title: Product Definition Analyst
Position type:  Permanent, Hybrid Work Model
Location: Bogotá, Colombia
 

About Your Business Area/Department :

Join us on a transformative journey where cutting-edge technology meets the vibrant world of travel. At the forefront of redefining airport operations, our focus is on improving efficiency, sustainability, and creating unmatched passenger experiences. As part of a leading global technology company, you'll help develop innovative solutions that make airports more resource-efficient, moving us towards operations that are not only smarter but also more considerate of our planet. This role is an invitation to those who are ready to tackle the complex challenges of the travel industry with analytical skills and a determination to make a real difference. Together, we aim for a future where airports operate more efficiently and sustainably.

Summary of the role:

As a Product Definition Analyst within AMS, you will be part of a team dedicated to advancing airport operations through innovative technology. AMS is a comprehensive software suite designed to enhance the efficiency and coordination of airport operations. Our tools empower airport operators to better manage critical resources like stands, gates, buses, check-in counters, and runways. By improving planning and real-time resource adjustments, we’re not just optimizing operations; we’re significantly improving the travel experience for passengers worldwide.

This position offers opportunities to further develop your expertise while contributing meaningfully to the improvement of air travel on an international scale.

In  this role you’ll:

Common accountabilities: 

• Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to own area.

• Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.

• Works with a moderate level of guidance and direction from manager.

Specific accountabilities:

• Assess requirements

• Build, maintain and share the functional knowledge of our processes, services and usage of end user products.

• Analyze business requirements submitted by Product Management.

• Size specification and validation work.

Carry out functional design

• Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.

• Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.

Overview validation

• Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity

• Ensure traceability of tests with specifications

• Ensure production integrity by investigating, validating and prioritizing reported incidents.

Manage relations with key stakeholders

• Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.

• Interface with the customer during requirements understanding, functional specification, testing and implementation phases.

Participate to team events

• Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solution assessments.

About the ideal candidate:

We are looking for a Product Definition Analyst who combines a strong analytical mindset with a passion for making travel better. In this role, you’ll be at the forefront of enhancing airport operations and elevating the travel experience for everyone. Fluent English is crucial for effective collaboration with our international team and for engaging with customers worldwide.

You should have a keen eye for detail, strong communication skills, and the ability to turn complex requirements into clear user stories and documentation. Agility and adaptability are among your core strengths, enabling you to tackle challenges head-on, learn from any setbacks, and take decisive action when necessary.

We value detail-oriented candidates with a strong analytical mindset. If you’re prepared to contribute to a team that’s dedicated to making travel more seamless and enjoyable, we’re excited to have you join us.

Tools: JIRA, Confluence, Office Suite, GenAI, Bitbucket/Git

Database: Oracle and SQL language

Cloud: Microsoft Azure ecosystem

Practices: SAFe, CI/CD, Automated Testing (e.g., Octane, Robot Framework)

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

• Work hybrid at our Bogota office. 

• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.