Job Title
- Analyze and consolidate business requirements, develop solution concepts, estimate effort for specification and validation, and maintain product and process knowledge.
- Create solution documentation—including Feasibility Studies, Solution Overview Documents, Interface Control Documents (ICDs), Unified Modeling Language (UML) diagrams, and Application Programming Interface (API) specifications—and facilitate walkthroughs with stakeholders.
- Support validation activities by contributing to test strategy, reviewing test plans, ensuring traceability to specifications, and investigating and prioritizing reported incidents.
- Collaborate with Product Management, Project Management, Customer Services, Implementation, Migration, and Development teams while engaging with customers throughout analysis, testing, and implementation phases.
- Contribute to product‑related content such as Requests for Proposal (RFPs), Requests for Information (RFIs), documentation, presentations, and demos, and support successful product launches and team events.
- Extensive relevant experience (typically 10+ years) in product definition, business analysis, system flow assessment, and functional design.
- Skilled in tools and technologies such as Representational State Transfer (REST), Simple Object Access Protocol (SOAP), JavaScript Object Notation (JSON), eXtensible Markup Language (XML), Postman, Soap UI, and Microsoft Office.
- Ability to design solution documentation such as UML diagrams, ICDs, API specifications, sequence diagrams, and user guides.
- Experience working in Agile environments and collaborating with diverse, cross‑functional teams to support high‑quality delivery.
- Strong verbal and written communication skills, with the ability to work effectively in inclusive and multicultural team environments.
- Experience with at least one programming language (e.g., C/C++, Java, Python, SQL).
- Experience in the travel domain in a business analysis capacity.
- Applies specialized functional knowledge, contributes to team problem‑solving, and supports colleagues where needed.
- Identifies dependencies and improvement opportunities and delivers on team commitments.
- Works independently with support on only the most complex situations.
- Enjoys transforming complex business needs into clear, structured functional solutions.
- Communicates effectively with both technical and non‑technical audiences and values inclusive collaboration.
- Demonstrates curiosity, adaptability, and the willingness to learn new tools and processes.
- Approaches challenges with a solution‑oriented and analytical mindset.
- Thrives in a diverse and cross‑functional environment, engaging positively with global stakeholders.
- Opportunities to work on impactful products used by global customers.
- A collaborative, inclusive, and multicultural workplace that values diverse perspectives.
- Professional development resources, mentorship, and learning opportunities.
- Flexible working practices to support work–life balance.
- A culture committed to innovation, continuous improvement, and employee well‑being.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Top Skills
What We Do
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways. Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.
