Product Data Analyst

Turo is seeking a Data Analyst to join our growing team and support the evolution of our marketplace and customer experience. This role will partner closely with Operations, Product, and Engineering teams to help improve platform reliability, efficiency, and user outcomes across the guest and host lifecycle.  The ideal candidate is analytically strong, comfortable working with operationally-messy data, and motivated by improving real-world experiences for customers and internal teams. You should enjoy translating data into clear insights that help teams prioritize, execute, and iterate.

• Analyze complex data sets to identify areas of opportunities, formulate  actionable recommendations, and test these insights 

• Present analysis and recommendations to Exec leadership and work with product teams to rapidly execute and iterate based on feedback

• Lead experimentation from designing tests to analyzing results that lead to product launch decisions

• Partner with product, data science, and operations leadership to influence the direction of the product with the goal of improving user experience and/or profitability of the business

• Track the performance of the business and help stakeholders shift in business trends

• Support ad-hoc analytical projects based on Turo strategic priorities

• Establish data specifications, build ETL pipelines, and assess the impact of new product releases and policy changes on the platform

• 2+ years experience in product/data analytics, data science, business intelligence, or strategy consulting; experience in consumer tech, marketplaces or e-commerce a strong plus

• Top notch quantitative skills; strong proficiency in conducting detailed data analysis and using metrics to drive business results

• Strong SQL skills and understanding of relational databases; experience with BI & visualization tools is a strong plus (i.e. DOMO, Tableau)

• Experience transforming data into presentations that “tell the story” behind the data

• Comfortable working with MS Excel and MS PowerPoint

• Must be intellectually curious, self-motivated, detail-oriented, and able to multitask

• Experience designing and executing AB tests is a strong plus

• Must have strong communication skills and have the ability to articulate complex insights

• Thrive working in a collaborative environment and have experience working cross-functionally

• Must have a positive attitude, high integrity, and strong work ethic

• Bonus: Experience working with customer support, contact centers, or operational teams

For this role, the target base salary range in Phoenix AZ is $100,000- $125,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Turo considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Turo offers.

#LI-NR1

#LI-Hybrid

• Competitive salary, equity, benefits, and perks for all full-time employees

• Employer-paid medical, dental, and vision insurance (Country specific)

• Retirement employer match

• Learning & Development stipend to invest in your professional development

• Turo host matching program

• Turo travel credit

• Cell phone and internet stipend

• Paid time off to relax and recharge

• Paid holidays, volunteer time off, and parental leave

• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!  Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  

Read more about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing [email protected].