Jobs at Turo

Lead the development of strategic partnerships to drive growth and profitability. Build and manage partnerships, analyze performance, and influence cross-functional teams, while developing a high-performing team.

Investigate high-complexity claims by interpreting policies, determining coverage, analyzing damages, interviewing customers, and negotiating resolutions. Review escalations, make discretionary policy exceptions, evaluate estimates, recommend process improvements, participate in projects and meetings, and manage an independent claims inventory.

As Senior Airports Manager, you'll execute Turo's airport strategy, identify partnership opportunities, analyze performance data, and improve operational performance in airport segments.

Lead and manage a team overseeing subrogation and recovery efforts, ensuring compliance, relationship management, and strategy development while balancing customer experience and financial outcomes.

As the Senior Manager of Growth Marketing at Turo, you'll drive conversion strategies, manage paid media, and develop growth programs, while leading a marketing team and analyzing performance metrics.

Lead Turo's growth marketing efforts in Canada, managing strategies, paid channels, and a team focused on optimizing conversions and revenue.

As a Staff Product Designer, you'll enhance Turo's design system by auditing, managing components, ensuring quality standards, educating teams, and integrating design into code, while focusing on team adoption.

Design, implement, test, and ship high-quality iOS features using modern Apple frameworks. Collaborate with PMs, designers, and engineers, diagnose and fix bugs, scale architecture, conduct code reviews, and explore new technologies to improve the consumer app experience.

The Communications Manager will manage media relations, create communication plans, and drive brand presence, focusing on community engagement and media strategies in Canada.

The Director of Marketing will lead marketing strategies to enhance brand visibility and customer acquisition in Canada, manage a marketing team, and ensure alignment with global marketing goals.

Design, build, and maintain scalable data pipelines and platform tools; define canonical data models; deploy and operate workflow managers (Airflow/Jenkins); work with cloud data tools (Redshift, EMR) and infra (Kubernetes, Terraform); implement data security controls; mentor junior engineers and collaborate with data scientists, analysts, and product teams.

Supervise a team of 5–8 Subrogation Processors to review demands, calculate prorated offers, negotiate recoveries, manage referrals to law firms/collection agencies, ensure compliance through audits, coach and develop staff, produce monthly reporting, and make complex file decisions to achieve recovery outcomes.

The Marketplace Strategy & Operations Manager will analyze data, execute programs, generate insights, build scalable tools, and collaborate with regional teams to drive performance and strategies across Turo's marketplace.

Lead global fraud prevention, chargeback, and theft-mitigation strategy and operations. Manage managers and vendor teams, build scalable policies and controls, partner with Product/Engineering/Analytics to deliver tooling and automation, monitor risk signals, and present executive-level recommendations to reduce losses and improve customer protection.

The Senior Manager, CRM Lifecycle will drive customer marketing strategies focusing on activation, retention, and reactivation to enhance Turo's growth globally, collaborating with cross-functional teams and managing CRM technology and communication strategies.

As a Claims Processor, you'll provide support in claims processing by assisting Turo members, managing customer service interactions, and aiding in non-complex claim resolutions.

The role involves building scalable data platforms, developing data pipelines, mentoring engineers, and enhancing data security while collaborating across teams.

The CRM Lifecycle Marketing Manager will develop strategies for customer engagement, manage campaigns, and collaborate with creative and data teams for effective reporting and experimentation.

As a Staff Software Engineer on the Payments team, you'll design new capabilities, migrate legacy services to microservices, and enhance the architecture and application design for Turo's marketplace. You'll lead and develop high-quality code, conduct testing, and collaborate with multiple teams to improve service scalability and reliability.

Lead cross-functional operations projects using DMAIC, manage 15+ concurrent initiatives, maintain Asana tasking and SOPs, protect roadmap and scope, propose process improvements, and coach operations managers. Use generative AI to improve efficiency and drive outcomes.