Horace Mann is seeking a Product Compensation Analyst to support agent compensation across Life & Retirement, Property & Casualty, Supplemental, Inside Sales, and the Horace Mann General Agency. In this role, you will be the go-to partner for agents, answering commission and production inquiries while working directly with business line areas to resolve discrepancies.
You will play a critical role in ensuring accuracy by performing root cause analysis, conducting in-depth research with product divisions and HMGA. This position also includes reviewing and resolving error reports, maintaining manual compensation processes, and helping oversee the Agent Compensation mailbox.
Beyond day-to-day operations, you will contribute to the development, training, testing, and monitoring of new processes and programs within agent compensation.
The ideal candidate is a clear, compelling, and charismatic communicator who thrives on problem-solving, values accuracy, and builds trust with the field force and internal partners alike.
This position is in-office Springfield, IL location with hybrid schedule M-W-F in office & T-Th work from home.
Key Responsibilities
- Support compensation operations across multiple lines of business.
- Answer agent inquiries regarding commissions and production.
- Resolve commission discrepancies in administrative systems.
- Conduct root cause analysis of compensation processed outside of published guidelines.
- Perform in-depth research with product divisions and HMGA to resolve issues.
- Review and resolve compensation error reports.
- Maintain and support manual processes for compensation
- Monitor the Agent Compensation mailbox and respond to inquiries.
- Assist in the development, training, testing, and monitoring of new compensation processes and programs.
Qualifications
Required:
- Strong analytical and problem-solving skills with proven attention to detail.
- Excellent communication skills with the ability to explain complex issues clearly.
- Experience with Microsoft Excel and other business systems.
- Ability to collaborate across departments and build trust with stakeholders.
Salary Range:
$25.58 - $37.76/hr.
Salary is commensurate to experience, location, etc.
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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What We Do
Horace Mann was founded in 1945 by two educators in Springfield, Ill., who believed teachers deserved affordable auto insurance. Originally called the Illinois Education Association Mutual Insurance Company, our name was changed to honor the father of the American public education system, Horace Mann. We are proud to share his name. At Horace Mann, the hard work, commitment and dedication of our employees are the foundation of our success. And today we are the largest, national multiline insurance company dedicated to serving America’s educators and their families. Our purpose is to provide lifelong financial well-being for educators and their families through personalized service, advice, and a full range of tailored insurance and financial products. Through our professional agents and their staff, we offer insurance and financial products to the educational community across the United States.
