Product Associate

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled.  That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.

We are seeking a Product Associate to support our team by delivering foundational product development inputs and owning key tasks and processes. This role will be responsible for collaborating with and supporting their product team to efficiently and effectively drive product development, documentation and training, research and analysis and other key functions to ensure the success of the team in executing against its roadmap. This role requires strong communication skills and ability to work well collaboratively within a team, attention to detail, accountability, and ability to execute independently on clearly defined tasks. 

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

• Serve as a subject matter expert for your product area (fax intake, digital intake, provider experience) including: product capabilities, users/user behavior, customer support, relevant industry trends, and compliance and regulatory landscape.
• Support backlog, roadmap, and product development operations in partnership with the product team.
• Manage bug intake, validation/reproduction and triage to ensure timely resolution of reported issues. 
• Draft/update product documentation, user training materials, and other appropriate product communications.

• 1-3 years professional experience, preferably within or adjacent to product management.
• Strong communication and interpersonal skills as well as demonstrated ability to work well within a team.
• Analytically rigorous with focused attention to detail and strong outcome & results orientation.

• Experience working in a SaaS or technology-driven company.
• Knowledge/experience of the healthcare industry.

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

The salary range for this position is $75,000 to $95,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

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