The Role
Supports product requirements, user-flow documentation, feature planning, sprint activities, backlog refinement, and release quality assurance. Gathers and analyzes user feedback, monitors product metrics, documents user stories and updates, creates onboarding materials, and coordinates with engineering, design, operations, and support teams to improve platform usability, engagement, scalability, and user outcomes.
Summary Generated by Built In
Summary:
The Product Associate role is designed for early-career professionals eager to make a tangible impact in shaping technology that empowers individuals and businesses. This position focuses on enhancing user experience by gathering insights from diverse user groups, supporting end-to-end feature development, and ensuring the platform remains intuitive, scalable, and inclusive across global markets. By collaborating closely with cross-functional teams, the Associate plays a vital role in driving product improvements that expand access to work and economic opportunity. This is an ideal opportunity for a curious, detail-oriented individual to grow within a dynamic product environment while contributing to meaningful innovation.
Responsibilities:
- Assist in gathering product requirements, documenting user flows, and supporting feature planning
- Support coordination of product development activities and facilitate communication across teams
- Test product features, log defects, and contribute to quality assurance prior to releases
- Participate in sprint planning and backlog refinement sessions
- Engage with platform users (professionals and clients) to collect feedback through interviews, surveys, and usability testing
- Analyze and summarize user insights to inform product decisions
- Monitor product usage metrics and user behavior trends using analytics tools
- Support basic data analysis to identify opportunities for improving engagement and performance
- Maintain accurate documentation, including user stories, release notes, and FAQs
- Help communicate product updates to internal stakeholders and support teams
- Assist in creating onboarding materials and user guides
- Collaborate with engineering, design, operations, and support teams to implement product enhancements
- Contribute ideas and feedback during team meetings to improve product value and user outcomes
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The Company
What We Do
Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.
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