Product Operations Associate

Posted 21 Days Ago
Be an Early Applicant
Ikeja, Lagos, NGA
In-Office
180K-200K Annually
Entry level
Information Technology • Software • Consulting • Cybersecurity
The Role
The Product Operations Associate will gather customer requirements, coordinate software projects, manage project plans, track milestones, and support customer success activities post-implementation.
Summary Generated by Built In

? We Are Hiring – Product Operations Associate

Virtual Flux Africa is looking for a highly organized, proactive, and customer-focused Product Operations Associate to join our growing team.

This role is ideal for someone who enjoys working with customers, coordinating projects, gathering requirements, tracking deliverables, and ensuring successful solution implementation.

What You'll Be Doing:

✅ Gather and document customer requirements

✅ Coordinate software implementation projects

✅ Create and manage project plans using Zoho Projects and Zoho Sprints

✅ Send weekly project updates to customers

✅ Track project milestones and follow up on action items

✅ Coordinate user training and go-live activities

✅ Work closely with our technical and implementation teams

✅ Support post-implementation customer success activities

What Matters Most:

We are looking for someone who takes ownership, communicates proactively, follows through on commitments, and is eager to grow into a leadership role.

Location: Remote (Nigeria)

Salary: ₦180,000 – ₦200,000 per month

Virtual Flux Africa specializes in Business Process Optimization, Zoho Solutions, Custom Software Development, Contact Center Solutions, and Digital Transformation projects across multiple industries.

#Hiring #ProductOperations #BusinessAnalyst #ProjectManagement #CustomerSuccess #Zoho #ProductAssociate #VirtualFluxAfrica #RemoteJobs #JobsInNigeria



Requirements

What We're Looking For:

✔ Excellent written and verbal communication skills

✔ Strong organizational and follow-up skills

✔ Ability to manage multiple projects simultaneously

✔ Customer-facing confidence and professionalism

✔ Experience in Project Management, Business Analysis, Customer Success, Product Operations, CRM, SaaS, or related fields is an advantage

✔ Zoho experience is a plus but not mandatory



Benefits

Salary: ₦180,000 – ₦200,000 per month

Health Insurance



Skills Required

  • Excellent written and verbal communication skills
  • Strong organizational and follow-up skills
  • Ability to manage multiple projects simultaneously
  • Customer-facing confidence and professionalism
  • Experience in Project Management, Business Analysis, Customer Success, Product Operations, CRM, SaaS, or related fields
  • Zoho experience
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The Company
8 Employees
Year Founded: 2020

What We Do

Virtual Flux Africa provides simple, responsive, and innovative technology solutions and services, specializing in Business Process Optimization, CRM Optimization, Cybersecurity, and Managed IT Services to elevate businesses.

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