Product Associate - Trust and Security

Job Description
Join us in Trust and Security, where your work helps protect our customers and drive innovation in risk management. Be part of a team that values collaboration and impact.
As a Product Associate in Trust and Security, you help deliver solutions that strengthen our fraud risk management. You work with product and technology teams to optimize processes and support secure, customer-focused outcomes. Your contributions make a difference in how we protect our customers and improve our services. Together, we create safer financial experiences.
Job responsibilities

• Assist product owners in delivering customer-focused solutions.
• Support coordination of product delivery activities and release management.
• Collaborate with stakeholders to gather requirements and design solutions.
• Participate in technical and functional sessions for solution design.
• Help create requirement documents, data flow diagrams, and user stories.
• Contribute to test scenario development and documentation.
• Communicate effectively with team members and partners.
• Identify and resolve issues to support project goals.
• Maintain accurate records of delivery activities.
• Foster a culture of continuous improvement.
• Uphold Trust and Security standards in all work.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience.
• Basic understanding of product management principles.
• Interest in fraud risk or financial services.
• Ability to work collaboratively in a team.
• Strong communication and presentation skills.
• Self-motivated with problem-solving abilities.
• Willingness to learn and adapt.
• Attention to detail and organizational skills.
• Ability to manage multiple tasks.
• Commitment to inclusive teamwork.
• Professional and positive attitude.

Preferred qualifications, capabilities, and skills

• Experience with agile methodologies.
• Interest in further education or certifications in product management.
• Familiarity with risk management concepts.
• Experience in financial services or technology.
• Knowledge of data flow and documentation practices.
• Ability to work in a fast-paced environment.
• Demonstrated initiative in process improvement.

To be eligible for this position, you must be authorized to work in the United States. We do not offer employment-based immigration sponsorship for this position. JPMorganChase will not provide assistance or documentation for any other form of immigration sponsorship or benefit, including OPT or CPT.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.