Product Designer, Vice President - Native Mobile

Job Description
Shape the future of the JPMC employee experience as a product designer, driving impact through our internal native app channel.
As a Product Designer and Vice President in Employee Experience (EX) at JPMC, you will play a crucial role in transforming the global employee experience through our internal mobile channel. Your extensive experience as a senior individual contributor will be key in creating and delivering exceptional design work that aligns with employee needs and business requirements, while also enhancing the overall maturity of the Product Design practice across our design organization. Your ability to influence and develop Product Design strategy is essential in driving towards optimal outcomes. You will achieve this by demonstrating excellent collaboration across various disciplines, including Product, Engineering, Accessibility, and Research, while maintaining a growth mindset and being a team player.
Job responsibilities

• Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
• Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
• You will devise Product Design strategies that help us get from your long-term Design vision to what we might be able to deliver today whilst navigating complex tech stacks
• You will champion consistency and a masterful degree of UI/Visual Design craft across our mobile team ensuring the quality of theirs and your own delivery pushes our collective standards higher
• Bring mobile design thinking and service thinking frameworks to all touchpoints across the employee experience
• Contribute, champion, and help create standards and patterns that will feature in our (Employee Experience Design System using your wealth of experience and knowledge of leading industry standard design systems
• Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in user experience design or similar roles
• A proven track record of creating exceptional, world-class digital experiences (through low and high-fidelity design work) that have helped drive success of your business forward and improve the overall maturity of the design practice around you
• Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
• iOS and Android design experience required and advanced understanding of their guidelines, patterns and frameworks, so you can communicate with engineers to ensure designs are properly implemented
• Have a well-trained eye for great visual design execution. You care about getting things right - one pixel off is a big deal to you and the rest of the team.
• You have led and/or contributed to the creation and maintenance of leading design systems
• You are able to create design strategies that help our teams get from long term visions to improvements we can make to the employee experience today (think now, next, later)
• Are fantastic at communicating your thinking and design decisions - you're able to get people along on the journey with you
• You are highly proficient in Figma and other Design tools. You use this experience to raise the bar of how the wider team uses these tools going forward

Preferred qualifications, capabilities, and skills

• Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
• iOS and Android design experience required and intermediate to advanced understanding of their guidelines, patterns and frameworks, so you can communicate with engineers to ensure designs are properly implemented
• Highly proficient in Figma
• Able to show how your understanding of technical constraints and opportunities informed design solutions; Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.