As a Product Associate in Chase Travel Product Team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
Job Responsibilities
- Supports the development of product strategy and roadmap for Chase Travel e-commerce, checkout, and shopping experience capabilities.
- Collects and analyzes metrics on product performance to inform decision-making and improve customer journeys.
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals.
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches.
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.
Required Qualifications, Capabilities, and Skills
- 2+ years of experience or equivalent expertise in product management, project management, business analysis, product operations, or a relevant domain area.
- Developing knowledge level of the product development life cycle.
- Exposure to product life cycle activities including discovery and requirements definition.
- Emerging knowledge of data analytics and data literacy.
- Experience or familiarity with e-commerce, digital shopping journeys, checkout experiences, customer flows, or similar customer-facing digital products.
Preferred qualifications, capabilities, and Skills
- Prior experience in travel, travel technology, hospitality, marketplace, retail, payments, or digital commerce domains.
- Hands-on exposure to checkout, booking, search, pricing, post-booking, payments, cart, or other e-commerce journey capabilities.
- Experience partnering with engineering teams in Agile delivery, including backlog refinement, sprint planning, or release readiness.
- Comfort using AI-enabled tools to support productivity, analysis, documentation, story writing, or product discovery.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 2+ years experience or equivalent in product management, project management, business analysis, product operations, or a relevant domain.
- Developing knowledge of the product development life cycle.
- Exposure to product lifecycle activities including discovery and requirements definition.
- Emerging knowledge of data analytics and data literacy.
- Experience or familiarity with e-commerce, digital shopping journeys, checkout experiences, customer flows, or similar customer-facing digital products.
- Prior experience in travel, travel technology, hospitality, marketplace, retail, payments, or digital commerce domains.
- Hands-on exposure to checkout, booking, search, pricing, post-booking, payments, cart, or other e-commerce journey capabilities.
- Experience partnering with engineering teams in Agile delivery, including backlog refinement, sprint planning, or release readiness.
- Comfort using AI-enabled tools to support productivity, analysis, documentation, story writing, or product discovery.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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