Telecel Ghana

Product and Pricing Specialist

Posted 2 Hours Ago

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Accra, Greater Accra, GHA

In-Office

Senior level

Fintech • Information Technology • Mobile • Professional Services • Cybersecurity

The Role

Manage pricing across Telecel Ghana�27s product portfolio: set price points, analyze market and product performance, manage post-launch pricing lifecycle, develop initiatives with Finance and Technology, gather market intelligence, track daily KPIs, produce pricing dashboards and business cases to drive ARPU and customer growth.

Summary Generated by Built In

Role purpose:

To manage Telecel Ghana’s pricing activities, being responsible for determination of price points for a wide array of products and market offerings across the company’s diverse portfolio. It is anticipated that the successful candidate will have strong mathematical acumen. They should be comfortable with advanced modelling in excel and have a strong external market focus based on customer insights. Previous pricing experience would be a distinct advantage.

Key accountabilities and decision ownership

• Analyse product/market performance, issues and proactively identify opportunities for revenue growth and Customer base expansion

• To manage the post launch lifecycle of pricing schemes & initiatives; to liaise with Product & Segment Managers as well as with customer facing teams in order to capture new insights, comprehend deficiencies, and trigger &/or proceed into enhancements and corrective actions.

• End-to-end management of pricing and initiative development pipeline and process, interfacing with Technology, Finance and Approval Matrix members to move processes forward.

• Liaising with Insights in gathering market intelligence relevant for developing new propositions; regular testing, validating, reporting and advising on tariffs across competition

• To ensure Portfolio is competitive, well positioned, driving customer activity and increasing ARPU

• Regular update on pricing dashboard with synthesis of key insights necessary for revenue growth and customer base expansion

• Responsible for screening all business proposals to assess its commercial viability and relevance to organizational strategy and providing justification with business case in collaboration with Finance Business Partner

• Tracking, reporting and advising on daily KPIs (ppm, ppmb, mou/sub, mb/sub, data arpu, voice arpu & rgs)

• Sharing updates on commercial report (revenue by leg of use (i.e. in-bundle onnet, offnet etc) , usages, pricing, gross margin etc)

Core competencies, knowledge and experience:

• 5 years of customer analytics experience, preferably in a telecom industry would be a distinct advantage

• Strong demonstrated mathematical ability, ideally a mathematics / Statistics / Computer Science degree

• Demonstrable track record of blending commercial and technical modelling skills

• Analytical thinking Skills

• Exceptionally well organized

• Project Management Experience

• Calm, professional individual with ability to manage stakeholders at all levels, but with a strong personality able to deal with pressure.

• Ambitious individual who is prepared to do a role that is integral to transforming Telecel Ghana

Must have technical / professional qualifications:

The candidate must have a good first degree in Mathematics, Statistics, Economics or related discipline

Skills Required

5 years of customer analytics experience
Telecom industry experience (preferred)
Good first degree in Mathematics, Statistics, Economics or related discipline
Strong mathematical ability and quantitative modelling skills
Advanced modelling in Excel
Demonstrable track record of blending commercial and technical modelling skills
Experience gathering market intelligence and customer insights
Project management experience
Experience tracking and reporting telecom KPIs (ARPU, MOU/Sub, data arpu, voice arpu, etc.)
Ability to manage stakeholders at all levels and work under pressure
Previous pricing experience