Role Purpose
The Product and Pricing Specialist will play a tactical and analytical role, supporting the design, implementation, and optimization of consumer products and pricing strategies.
He / She will ensure execution, analysis, and day-to-day management of offerings.
Key Responsibilities
Analyse product/market performance, issues and proactively identify opportunities for revenue growth and Customer base expansion
Manage the post launch lifecycle of pricing schemes & initiatives; to liaise with Product & Segment Managers as well as with customer facing teams in order to capture new insights, comprehend deficiencies, and trigger &/or proceed into enhancements and corrective actions.
End-to-end management of pricing and initiative development pipeline and process, interfacing with Technology, Finance and Approval Matrix members to move processes forward.
Liaising with Insights in gathering market intelligence relevant for developing new propositions; regular testing, validating, reporting and advising on tariffs across competition
To ensure Portfolio is competitive, well positioned, driving customer activity and increasing ARPU
Regular update on pricing dashboard with synthesis of key insights necessary for revenue growth and customer base expansion
Responsible for screening all business proposals to assess its commercial viability and relevance to organizational strategy and providing justification with business case in collaboration with Finance Business Partner
Tracking, reporting and advising on daily KPIs (ppm, ppmb, mou/sub, mb/sub, data arpu, voice arpu & rgs)
Sharing updates on commercial report (revenue by leg of use (i.e. in-bundle onnet, offnet etc), usages, pricing, gross margin etc)
Who we are looking for (Qualifications, Competencies – Skills & Behaviours)
Required
Bachelor’s degree in Mathematics, Statistics, Economics or related discipline
5 years of customer analytics experience, preferably in a telecom industry would be a distinct advantage
Strong demonstrated mathematical ability, ideally a mathematics / Statistics / Computer Science degree
Demonstrable track record of blending commercial and technical modelling skills
Analytical thinking Skills
Exceptionally well organized
Project Management Experience
Calm, professional individual with ability to manage stakeholders at all levels, but with a strong personality able to deal with pressure.
Nice-to-Have
Ambitious individual who is prepared to do a role that is integral to transforming Telecel Ghana
Skills Required
- 5 years of customer analytics experience
- Telecom industry experience (preferred)
- Good first degree in Mathematics, Statistics, Economics or related discipline
- Strong mathematical ability and quantitative modelling skills
- Advanced modelling in Excel
- Demonstrable track record of blending commercial and technical modelling skills
- Experience gathering market intelligence and customer insights
- Project management experience
- Experience tracking and reporting telecom KPIs (ARPU, MOU/Sub, data arpu, voice arpu, etc.)
- Ability to manage stakeholders at all levels and work under pressure
- Previous pricing experience
What We Do
A digital and communications solutions provider - mobile, fixed lines, internet, voice and data and second-ranked mobile operator in Ghana.






