Elemica, an award-winning digital supply chain company in the SaaS community, is seeking a driven and self-motivated Product Analyst for its Multi-Carrier Shipping Software. This is an opportunity to join a growing team of talented and committed individuals, unified in the common goal of exceeding our clients’ expectations.
We’re looking for someone who stands out from the crowd — a proactive problem-solver who takes full ownership of their work, thrives with minimal direction, and is energized by tackling ambiguous challenges head-on.
Our ValuesAt Elemica, our success is founded on a shared set of core values that guide our decisions and actions:
- Curiosity — We delight in discovering new challenges and feel compelled to solve them
- Integrity — We are reliable and trustworthy, steadfast in our commitment to colleagues, customers, and partners
- Accountability — We show up and deliver measurable, meaningful business value. Consistently.
- Passion — We have a shared enthusiasm for transforming our clients’ supply chains
As a Product Analyst at Elemica, you will play a pivotal role in bridging the gap between business users and technical teams, ensuring successful development and optimization of our product portfolio. You will balance business and product strategies while meeting client commitments — driving decisions independently and with confidence.
You will work closely with the application development team on our world-class Multi-Carrier Shipping Solution, collaborating with product managers to define, develop, and release the highest value-generating capabilities. This role demands a self-starter mentality: someone who can pick up a challenge with little to no instruction and deliver results.
What You’ll Do- Own and drive the product backlog — refining epics into actionable stories with development teams
- Solicit, capture, and lead requirements for transportation and shipping applications
- Lead product sprint reviews, communicating value delivered and driving stakeholder alignment
- Document release plans and notes; conduct release demos and training for key stakeholders
- Serve as the subject matter expert on Elemica’s Multi-Carrier Shipping Solution
- Develop and maintain product documentation resources and knowledge bases
- Take ownership of team direction — lead and mentor team members as needed
- Manage small-to-medium development projects end-to-end, on time and on budget
- Troubleshoot and oversee complex integrations between Elemica and external source systems
- Leverage best practices in integrations and APIs to deliver and manage enterprise-level data flows
- Proactively identify and solve problems before they are escalated
Shipping & Logistics Expertise
- Hands-on experience with Parcel, LTL (Less-than-Truckload), and FTL (Full Truckload) shipping
- Experience with both US Domestic and Global shipping operations
- Deep understanding of carrier requirements, compliance standards, and industry best practices
Work Style
- True self-starter — able to take on new challenges and projects with little to no instruction
- Comfortable leading a team and guiding others toward shared goals
- Highly analytical, detail-oriented, and hands-on in approach
- Thrives in a high-paced, dynamic environment with shifting priorities
- Strong intellectual curiosity and a drive to find creative solutions to difficult problems
Tools & Technology
- Proficiency with JIRA for backlog management and sprint tracking
- Experience with AHA! for product roadmap and strategy management
- Experience with MIRO for collaborative diagramming and workshops
- Demonstrated use of AI tools to enhance productivity and product thinking
- Familiarity with MS Office, Confluence, and Software Experience Management tools (e.g., Pendo)
Collaboration & Communication
- 2+ years of experience as a SaaS software product analyst
- Agile/Scrum team experience — sprint ceremonies, retrospectives, story creation
- Ability to communicate complex ideas clearly to audiences of all levels, including customers
- Experience with business needs assessment, requirement negotiation, and user story creation
- Experience with full SDLC and agile development in an enterprise software environment
- SAP experience, particularly in modules such as SD (Sales & Distribution), MM (Materials Management), EWM (Extended Warehouse Management), TM (Transportation Management), and/or FI (Financial Accounting)
- Experience integrating with ERP, Transportation Management Systems (TMS), or Warehouse Management Systems (WMS)
- MBA preferred
- Product Management Certification (e.g., CSPO, PMC)
- Bachelor’s degree in Computer Science, Information Technology, Logistics, Supply Chain, or a related field
- 1–3 years of hands-on product analyst experience in a SaaS environment
Skills Required
- Hands-on experience with Parcel, LTL, and FTL shipping
- Experience with US Domestic and Global shipping operations
- Deep understanding of carrier requirements, compliance standards, and industry best practices
- 2+ years of experience as a SaaS software product analyst
- Experience with Agile/Scrum teams, sprint ceremonies, and story creation
- Proficiency with JIRA for backlog management and sprint tracking
- Experience with Aha! for product roadmap and strategy management
- Experience with MIRO for collaborative diagramming and workshops
- Demonstrated use of AI tools to enhance productivity and product thinking
- Familiarity with Confluence, Microsoft Office, and product analytics/experience tools (e.g., Pendo)
- Experience troubleshooting and overseeing integrations between enterprise systems using APIs
- Bachelor's degree in Computer Science, IT, Logistics, Supply Chain, or related field
- Experience integrating with ERP, TMS, or WMS systems (e.g., SAP modules)
- SAP experience (SD, MM, EWM, TM, FI)
- MBA or Product Management Certification (e.g., CSPO, PMC)
What We Do
Elemica is the leading Digital Supply Network for Process Manufacturers. Elemica solutions connect to the world’s leading process manufacturers, thousands of their direct material suppliers, logistics service providers and end customers for the products they buy, sell and move with visibility solutions that enable clients to see and anticipate risk. Elemica works with process manufacturing enterprises and their trading partners to connect efficiently and securely. Then automate the move, buy, and sell transactional data across a Digital Supply Network. The Elemica solution accelerates you on your path to Digital Transformation by introducing frictionless business processes that enhance revenue growth by supporting new business models, product innovation, M&A activities for new markets, and digitization that saves time, reduces labor costs and frees up working capital. Launched in 2000, customers process over $1T in commerce value annually on our network.
