The Role
Support product teams by collecting, analysing, and reporting product performance metrics. Build dashboards and ad-hoc reports, deliver insights for leadership, manage OKR reporting, and follow processes to ensure consistent data workflows.
Summary Generated by Built In
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.
Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.
Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.
Your Role in our Mission:
Due to growth, we are looking for a Product Analyst to join us and support product teams by analysing data, tracking key metrics, and focusing on creating data-driven insights.
Due to growth, we are looking for a Product Analyst to join us and support product teams by analysing data, tracking key metrics, and focusing on creating data-driven insights.
Ideally, you've already excelled in an insight, research, or data-related role at a SAAS company. Your experience should include qualitative research and quantitative analysis.
What’s In It For Me?
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:
- A flexible holiday plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Private Medical Insurance
- Allowance for professional development books, E-books, and podcasts
- Contributory pension scheme
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!
Flexible, Hybrid Working:
Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.
Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.
What You’ll be Doing:
Data Analysis & Reporting:
- Collect, analyse, and interpret data related to product performance and key analytics.
- Create and maintain reports and dashboards to monitor product metrics.
- Delivering reports/on-demand requests from product teams (within agreed SLA)
- Delivering product performance related insights required by leadership for monthly reviews SteerCos etc.
- Assist in managing the Product Teams' OKR dashboard by capturing data and ensuring consistent and timely reporting on objectives and key results.
- Contribute to the creation of regular reporting, including business reviews and ad-hoc reports, ensuring accuracy and clarity.
Process Execution:
- Follow established processes to ensure data is gathered consistently and efficiently.
- Support ongoing measures to optimize current processes and workflows related to data analysis.
Experience and Skills You Need in this Role:
- Proven experience in a Product Analyst, Data Analyst, or Insights Analyst role, particularly in a SAAS environment.
- Relevant educational background in a related field.
- Strong analytical skills with the ability to identify trends and provide actionable insights.
- Familiarity with basic statistical concepts and data analysis techniques.
- Ability to work to SLAs, prioritise requests and deliver information in multiple forms (e.g. reports, presentations, dashboards etc.)
- Ability to work with multiple product teams/stakeholders concurrently
- Effective problem-solving abilities with a focus on practical solutions.
- Confidently communicate findings and recommendations to technical and non-technical audiences
- Understanding of product metrics and performance indicators.
- Proficiency in data analysis tools (e.g., Heap, Tableau, Power BI) and strong Excel skills.
- Good organisational skills with the ability to prioritize tasks effectively
The Interview Process:
- Screening Interview with Senior Talent Acquisition Partner
- First stage Interview with Head of Product Operations
- Assessment Task and Final Interview with Director of Product Operations & member of the Product Operations team
At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
About
Reward Gateway is culture and client driven. We’re obsessed with putting the “Human” in HR and are proud to have been 100% dedicated to HR for over a decade. Since 2007, we’ve been right by the side of the world’s most innovative HR people, giving them beautiful products and tools they can use to attract, engage and retain their people.The world’s most successful companies treat their people differently. They generate stock market returns of twice their peers and they have half the employee turnover. 76% of CEOs recognize that employee engagement is vital to their success but only 24% say they have a highly engaged company. Bridging that engagement gap is what drives us.
Skills Required
- Proven experience in a Product Analyst, Data Analyst, or Insights Analyst role (preferably in SaaS)
- Relevant educational background in a related field
- Proficiency with data analysis tools (Heap, Tableau, Power BI) and strong Excel skills
- Familiarity with basic statistical concepts and data analysis techniques
- Ability to collect, analyse, interpret data and identify trends to provide actionable insights
- Experience creating and maintaining reports and dashboards to monitor product metrics
- Ability to work to SLAs, prioritise requests, and deliver information in multiple formats (reports, presentations, dashboards)
- Ability to work with multiple product teams and stakeholders concurrently
- Strong communication skills to present findings to technical and non-technical audiences
- Good organisational skills and effective problem-solving with focus on practical solutions
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The Company
