Jobs at Reward Gateway

Processes supplier invoices, employee expenses, bank transactions, reconciliations, authorized payments, and month-end activities. Handles ad hoc payments, follows accounts payable procedures, maintains confidentiality, and responds to business requests. The role is suitable for finance or accounting graduates and requires strong Excel skills, attention to detail, English communication, and the ability to work independently and collaboratively.

Own and optimize global marketing operations across HubSpot, Salesforce, lead lifecycle management, automation, attribution, reporting, data governance, and campaign processes. Improve marketing and sales alignment, data quality, platform adoption, funnel visibility, and operational scalability. Build dashboards, enhance integrations, troubleshoot systems, and advise stakeholders across global regions on marketing technology and operational best practices.

Maintain and improve cloud infrastructure across AWS environments, troubleshoot full-stack infrastructure issues, support developer tooling and platform initiatives, build automation and CI/CD pipelines, improve observability, reliability, security, and documentation, and reduce technical debt. The role requires collaboration with Site Reliability and engineering teams, metric-driven operations, Agile practices, and experience across application and infrastructure codebases, including PHP, SQL, and LLM vendor platforms such as AWS Bedrock.

Manage emerging affiliate merchant partnerships, strengthening relationships, negotiating offers, renewing subscriptions, and increasing media and commission revenue. Develop marketing plans with retail partners and affiliate networks, monitor performance, analyze quarterly results, identify growth opportunities, and resolve escalated issues. The role requires strong negotiation, communication, presentation, relationship management, affiliate marketing knowledge, data interpretation, and proactive process improvement.

Manage a portfolio of emerging gift card merchant partners, strengthening relationships, negotiating offers, securing subscription renewals and media investment, and improving margins. Develop marketing plans with retailers, aggregators, and agencies; monitor partner performance; produce quarterly reviews and gap analyses; identify growth opportunities; resolve escalations; and propose process improvements. The role requires strong negotiation, communication, presentation, relationship management, data interpretation, and organizational skills.

Partner with product teams to drive data-driven decisions: implement tracking best practices, build self-serve dashboards, deliver insights, manage analytics tools, and improve product data literacy across the organisation.

Lead architecture, administration, and optimization of the revenue technology stack—primarily Salesforce and CPQ. Own configuration, security, release management, integrations, data governance, quote-to-cash workflows, and CI/CD. Drive automation (Flows/Apex), improve data quality, design KPIs with BI teams, pilot AI/automation, and mentor administrators and developers to scale the RevOps platform.

Create and maintain technical knowledge-base content for Reward Gateway’s SaaS products. Responsibilities include identifying knowledge gaps, collaborating with product and technical teams, developing release content, writing how-to guides and process instructions, structuring Help Center articles, promoting knowledge-base usage, and measuring content effectiveness. The role requires strong technical writing, product knowledge, cross-functional collaboration, analytical thinking, and the ability to explain complex concepts clearly to broad audiences.

Design, develop, test, troubleshoot and maintain backend services and databases. Implement improvements, write clean PHP code, collaborate with distributed teams, support QA, mentor peers, and maintain technical documentation.

Design, build, test, and maintain scalable backend PHP applications. Troubleshoot production issues, implement enhancements, write tests and documentation, collaborate with distributed teams, and mentor colleagues.

Create engaging motion graphics and animations for digital platforms, collaborating with cross-functional teams to align work with brand guidelines. Manage multiple projects, maintain quality control, and evolve the brand's motion language using industry-standard tools while staying current with trends.

Provide phone and written support to UK clients and their employees, resolve issues quickly, produce accurate written responses, and work collaboratively within the global support centre on continuous improvement.