Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionJob Description
We’re looking for a Lead Product Analyst (Individual Contributor) to join the Onboarding squad and the Account Access & Recovery team. The team owns key core flows helping guide users as they register, access and recover their Wise account.
As a Lead Product Analyst, your mission will be to deeply understand the needs of our customers as they register to Wise for the first time and/or need to access their account, partner with your cross-functional team to solve the most critical pain points they are facing, drive strategy and growth by providing data driven insights and recommendations. This would mean finding the right balance and friction to deflect bad actors whilst providing legitimate users with a good experience.
In this role, you will also have a unique opportunity to work across a horizontal team and collaborate with other domains like Onboarding, Fincrime, Finance, Product verticals and so on.
For more information on our Analytics Career Map and levelling structure, click here.
WHAT YOU’LL BE DOING:
Derive actionable insights from data to inform product decisions, to help support and improve onboarding and access to Wise for new and existing customers
Partnering with your product manager, engineers and designers throughout the product development lifecycle to build and iterate product changes based on your insights
Evaluate high impact areas of opportunity, find ways to support & accelerate, or identify and advocate for better alternatives
Build automated data pipelines and dashboards to minimise repetitive tasks and allow data self-serve
Help your team understand their progress and communicate this outside of your team by defining and reporting on KPIs that measure what matters
Collaborate with cross functional teams to identify and prioritise opportunities for AI-driven automation and insight generation
Qualifications
WHAT YOU’LL BRING:
You have strong quantitative skills with hands-on data manipulation and analysis, advanced SQL skills and experience working with data pipelines
You have strong communication skills and an ability to translate business problems into analytical solutions
You have experience working with data visualisation tools (Looker, PowerBI, Tableau etc.) and Python/R
You have the ability to derive actionable insights from data to inform product decisions, from improving our onboarding flow to reducing friction and saving costs
Creative problem solving skills and an ability to prioritise in a fast-paced environment
Leverage AI tools and machine learning techniques to improve analytics outcomes and discover new, critical insights.
NICE TO HAVE BUT NOT ESSENTIAL:
Knowledge of the FinTech ecosystem
Knowledge of the Fraud and Authentication space
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Additional InformationWhat do we offer:
Salary: £75,000 - £115,000
Company Restricted Stock Units
Numerous great benefits in our London office
Key benefits:
Hybrid working
Paid annual holiday, sick days, parental leave and other leave opportunities
6 weeks of paid sabbatical after 4 years at Wise on top of annual leave
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- Advanced SQL skills and experience working with data pipelines
- Hands-on data manipulation and quantitative analysis
- Experience with data visualisation tools (Looker, Power BI, Tableau)
- Experience with Python or R
- Build automated data pipelines and dashboards to enable self-serve analytics
- Ability to derive actionable insights to inform product decisions (onboarding and access)
- Strong communication skills and ability to translate business problems into analytical solutions
- Collaborate on AI-driven automation and leverage machine learning techniques for analytics
- Creative problem solving and ability to prioritise in a fast-paced environment
- Knowledge of the FinTech ecosystem
- Knowledge of Fraud and Authentication space
What the Team is Saying
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Wise Compensation & Benefits Highlights
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Leave & Time Off Breadth — Global minimum of 33 paid days off (36 in U.S. hubs) plus a 6‑week paid sabbatical every four years and extras like volunteer or “Me” days indicate substantial time‑off depth.
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Parental & Family Support — A global minimum of 18 weeks fully paid parental leave for birth or adoption after one year, along with adoption and fertility support, underscores robust family support.
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Flexible Benefits — Work‑from‑anywhere up to 90 days per year after six months and flexible working principles provide notable geographic mobility and scheduling latitude.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
Gallery
Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
