Product Analyst

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs. Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States. Ideal candidates will be able to work during Eastern Stand Time business hours.

About the Role

Resident partners with some of the world's most recognized retail brands to build the data infrastructure that powers modern commerce. As the first Product Analyst dedicated to our parent company, Ashley Furniture  — one of the largest furniture retailers globally, with a presence spanning high-volume eCommerce and hundreds of physical stores — you will play a foundational role in shaping how data drives product and business decisions across Ashley's digital experience.

This is a high-ownership role that blends hands-on analysis with strategic influence. You will define how success is measured, frame the right questions, and ensure data is used effectively to create real business impact. You will work remotely while collaborating closely with a globally distributed Data team, partnering day-to-day with colleagues to deliver meaningful, data-driven outcomes.

The right candidate is both analytically rigorous and commercially minded. You understand that great analysis is only as valuable as the decisions it drives — and you take ownership of that full journey. You are confident presenting findings and recommendations to senior stakeholders, can navigate complex organizational dynamics with professionalism, and remain focused and constructive when your thinking is challenged. You thrive in fast-paced, high-standards environments where the bar is high and the work is consequential.

What You'll Be Doing

• Own and analyze the end-to-end user funnel — from discovery through to checkout — identifying opportunities to improve conversion, user experience, and revenue performance
• Define KPIs and measurement frameworks for product initiatives and business performance, ensuring the right metrics are in place to drive meaningful decisions
• Lead the design and analysis of A/B tests, including hypothesis definition, metric selection, and impact evaluation
• Build and evolve the data foundations — event tracking, core metrics, and data definitions — in partnership with Data Engineering
• Develop dashboards and monitoring tools that provide ongoing visibility into product and business performance
• Conduct deep-dive analyses to identify trends, anomalies, and performance gaps, translating findings into clear, actionable recommendations
• Serve as a trusted analytical voice within the business — actively shaping strategy, challenging assumptions where the data demands it, and influencing key decisions with well-reasoned, evidence-based narratives
• Establish scalable methodologies for measuring product and business performance across online and offline channels
• Partner closely with Product Managers and global stakeholders to prioritize opportunities and influence roadmap decisions
• Apply statistical rigor to experimentation, including power analysis, sample size estimation, and result interpretation

The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.

Skills & Qualifications

• BSc/BA in a highly quantitative field — Economics, Industrial Engineering, Statistics, Computer Science, or similar
• 3+ years of experience as a Product Analyst or Growth Analyst in a B2C environment
• Proven experience in large-scale eCommerce or retail environments
• Strong hands-on experience analyzing user behavior — funnels, segmentation, cohorts, churn, and LTV
• Proven experience designing and analyzing A/B tests at scale
• Advanced SQL skills with experience working across large, complex datasets
• Strong ability to translate ambiguous business questions into structured analysis and clear, actionable insights
• Confident communicator with the ability to present recommendations persuasively and engage constructively with challenge and debate
• Experience working in cross-functional, global team environments

Preferred Skills:

• Data visualization and reporting tools — Tableau, Looker, Power BI, or similar
• Experience with data infrastructure — event tracking, data pipelines
• Python or R for advanced analytics
• Familiarity with AI tools for data analysis and productivity

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive salary
• Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• “Take what you need” PTO.
• Wellness benefits
• Online learning resources & trainings
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $80,000 - $110,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, and Tel Aviv.  Learn more at: https://www.residenthome.com

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Resident is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.

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