Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
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The Product Analyst serves as a key liaison between stakeholders and cross-functional teams, driving business requirements, operational improvements, and data-backed decisions. This role blends analytical rigor, stakeholder management, and clear communication to translate business needs into scalable, strategic solutions. Product Analysts operate within the broader Product Operations function and focus on enabling the broader Product Management function to achieve targeted outcomes. Key Responsibilities & DutiesFacilitate requirements gathering sessions and drive consensus across teams.
Translate complex business challenges into clear documentation, including use cases, user stories, and functional requirements.
Conduct data-driven analysis by synthesizing qualitative and quantitative data to uncover trends, insights, and recommendations.
Partner with product managers and engineers to shape feature development and ensure alignment with business outcomes.
Develop visual artifacts (e.g., process flows, wireframes, journey maps) to aid in decision-making and implementation.
Improve product and process performance by identifying bottlenecks and recommending optimization opportunities, including documentation, new processes or routines, etc.
Support testing and validation by creating test cases and participating in user acceptance testing (UAT).
Contribute to strategic planning by supporting roadmap discussions with insights and structured documentation.
Bachelor’s degree in Business, Information Systems, Computer Science, or a related field or equivalent experience.
2-4 years of related experience or an advanced degree with internship experience.
Demonstrated ability to structure and communicate complex business problems and solutions.
Understanding of Agile methodologies and software development lifecycle (SDLC).
Experience working in or closely alongside Product Management organizations.
Experience navigating competing priorities.
Strong communication and presentation skills with technical and non-technical audiences.
Familiarity with financial modeling or business case development.
Proficiency in SQL, Excel, and data visualization platforms (e.g., Power BI, Tableau).
Knowledge of digital banking or fintech products.
Experience with backlog grooming, release planning, and product roadmapping tools.
Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important StuffAlkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
Top Skills
What We Do
We enable financial institutions to outsmart, not outspend, the Megabanks by providing the nation’s most successful cloud-based digital banking platform. The Alkami Platform humanizes digital banking so banks and credit unions can confidently grow, adapt quickly, and build a thriving digital community.
