interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Do You Make the Cut?
As a Product Analyst, you will play a vital role in the development and optimization of our products. You will be responsible for gathering and analyzing data, identifying trends, and providing actionable insights to inform product decisions. You will work closely with cross-functional teams including product managers, engineers, designers, and marketers to drive product improvements and enhancements. The ideal candidate will possess strong analytical skills, a deep understanding of product lifecycle, and the ability to effectively communicate insights to stakeholders.
Responsibilities
- Collect and analyze data from various sources including user behavior, market trends, and competitive landscape.
- Conduct A/B testing and experimentation to evaluate the impact of product changes.
- Generate actionable insights by synthesizing data findings and identifying key trends and opportunities.
- Provide recommendations to product teams based on data-driven insights to optimize product features and functionalities.
- Monitor product performance metrics and KPIs to track the success of product initiatives.
- Identify areas of improvement and potential risks, and propose strategies to address them.
- Collaborate with product managers, engineers, designers, and marketers to prioritize product enhancements and roadmap initiatives.
- Communicate findings and insights effectively to cross-functional teams and senior management.
- Conduct qualitative and quantitative research to understand user needs, preferences, and behaviors.
- Translate user feedback into actionable insights to guide product development decisions.
- Stay updated on industry trends, emerging technologies, and best practices in product analytics.
- Continuously improve analytical techniques and methodologies to enhance the effectiveness of data-driven decision-making.
Requirements
- Bachelor's degree in Computer Science or equivalent from Tier 1/Tier 2 Institutes.
- 3-5 years of proven experience in product analytics, data analysis, or related field.
- Proficiency in data analysis tools and languages such as SQL, Python, R, or similar.
- Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
- Should have strong startup experience.
- Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders.
- Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
- Experience with Agile development methodologies is desirable.
- Familiarity with product management concepts and practices is a plus.
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
Top Skills
What We Do
interface.ai is an AI leader specializing in Intelligent Virtual Assistants for the financial sector. By integrating its deep banking domain understanding with AI, interface.ai is transforming interactions between banks, credit unions, their customers, and employees, leading the charge into the era of Interactive Intelligence for Banking.
Unveiling interface.ai's New Product Suite Powered By Generative AI:
Discover Sphere for Customers - an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance.
Discover Sphere for Employees - an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations' efficiency by 10x.
Learn more: https://interface.ai/solutions/sphere-generative-ai-assistant-chatgpt-for-creditunions-and-banks
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