Product Analyst

Posted 12 Days Ago
Nashville, TN, USA
In-Office
Entry level
Healthtech • Information Technology
The Role
Supports the rollout of an iPad-based healthcare application across multiple facilities. Coordinates implementations, kickoff and readiness activities, Go-Live support, issue tracking, documentation, end-user assistance, and troubleshooting. Collaborates with clinical teams, IT, project management, and vendors while managing multiple priorities and providing occasional after-hours support.
Summary Generated by Built In

Classification: Contract
Contract Length: 12 months
Location: Nashville, TN

Position Summary

We are seeking a Product Analyst to support the rollout of an iPad-based Health application across multiple healthcare facilities. The application enables nurses and technicians to electronically document patient information, integrating the data into the patient's medical record.

Responsibilities

  • Coordinate application implementations across multiple facilities
  • Participate in kickoff calls, readiness activities, and Go-Live support
  • Partner with clinical teams, IT, project management, and the application vendor
  • Track implementation activities, issues, action items, and documentation
  • Provide end-user support and help troubleshoot application/workflow issues

Requirements

  • Experience in Product Analyst, Application Support, Implementation, Business Analyst, IT Support, or Customer Support roles
  • Strong organization, attention to detail, and communication skills
  • Ability to manage multiple priorities and work independently
  • Comfortable providing occasional after-hours Go-Live support
  • Healthcare/clinical experience is a plus, particularly working with nurses, technicians, EMR/EHR systems, or healthcare applications

 

Skills Required

  • Experience in Product Analyst, Application Support, Implementation, Business Analyst, IT Support, or Customer Support roles
  • Strong organization and attention to detail
  • Strong communication skills
  • Ability to manage multiple priorities and work independently
  • Availability for occasional after-hours Go-Live support
  • Healthcare or clinical experience, particularly with nurses, technicians, EMR/EHR systems, or healthcare applications
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The Company
HQ: Nashville, TN
302 Employees
Year Founded: 2011

What We Do

CereCore provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top performing hospitals. We have served as leaders in finance, operations, technology, data security and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly owned subsidiary of HCA, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 300 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. IT Services linked with an operator heart.

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