Product Analyst - Zalando Plus (all genders)

THE ROLE & THE TEAM 

Zalando’s Plus Loyalty Convenience team is looking for a Product Analyst to join us at the very beginning of our Loyalty journey, and deliver on the strategy for how we make the program more appealing to our customers through compelling offers and benefits that drive engagement. As we’re scaling the program, you’ll be the analytical partner working highly cross-functionally, reacting to early quantitative and qualitative customers to improve the program short-term, while working toward a cohesive longer-term strategy to strengthen customer relationships over time.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. ​

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• Enjoy product challenges by getting deep into the weeds with data and understanding edge cases. The output of your work contains recommendations on the next steps and hypotheses based on the data observed.

• Effectively collaborate across a variety of technical and non-technical functions to drive toward common product goals

• Drive the data mindset in the team and provide guidance to your team members in terms of methodology & technology to raise the bar within the department. Collaborate with other analysts, data scientists, engineers, and commercial colleagues to unleash new sources of data and know-how. 

• Autonomously manage analytical projects, identify efficiency opportunities, and support decision-making with insights from descriptive and inferential analysis.

WE'D LOVE TO MEET YOU IF...

• You have 3+ years of experience in analytics or data engineering and generating data-driven insights to answer business questions, you are proficient in performing exploratory analysis with minimal direction to answer ambiguous open-ended questions. 

• You showcase advanced skills in data methodologies and technologies (Python and SQL, PySpark). Visualization tools, e.g. MicroStrategy, Tableau, Looker. You are curious about learning new technologies, e.g. Databricks, AWS data lake, Airflow

• You have a fundamental understanding of predictive modeling and/or forecasting techniques

• You are a strong communicator who questions the status quo, tells data stories, maximizes the decision impact of your results, and you are a liaison with commercial and tech people alike.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with 60% remote per week

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us