Software Engineer, Voice AI

Reposted 2 Months Ago
Headquarters, AZ, USA
Hybrid
125K-160K Annually
Junior
Artificial Intelligence • Healthtech • Software
The Role
The role involves building and improving AI voice features, debugging issues, and collaborating with product teams to enhance user experience.
Summary Generated by Built In
About Sage Care

Sage Care is a fast-growing, early-stage healthcare startup founded by exceptional leaders from Apple, Uber, Carbon Health and backed by top-tier venture capital (General Catalyst, Chelsea Clinton). With a strong customer pipeline, Sage Care is transforming healthcare by simplifying care navigation.

Our platform makes it easier for patients to find the right doctor, helps providers focus on those who need them most, and ensures faster access to care, delivering better care and stronger economic outcomes at scale through harnessing the latest AI innovations.

Building on our successful collaborations with health systems across the U.S., we have expanded internationally to the MENA region. We are now partnering with health systems there to deploy our AI-powered care navigation platform.

About the Role

We’re hiring a product-focused Software Engineer to build voice AI experiences that help patients get the care they need.

This is a full-stack role with a strong backend focus. You’ll work across backend services, AI systems, integrations, and voice stack, owning features from understanding the customer problem through launch and improvement. You’ll partner closely with product and engineering to make conversations more useful, responsive, and reliable.

We welcome engineers with 2+ years of professional experience, including more senior candidates.

What You'll Do
  • Build and ship voice AI features and patient workflows end to end.

  • Develop backend services and integrations that let agents retrieve information and take actions.

  • Improve conversation behavior, latency, and reliability across the voice and AI stack.

  • Use production conversations and customer feedback to improve the experience.

  • Own testing, monitoring, and production debugging for your features.

What We're Looking For


This role requires at least 2 years of full-time professional software engineering experience. Internships, coursework, and personal projects do not meet this requirement. Please apply only if you meet this minimum.

Required

  • 2+ years of software engineering experience

  • Experience shipping and maintaining production software used by real customers.

  • Strong backend engineering skills, including APIs, services, and data modeling.

  • Product judgment: you understand customer needs, clarify ambiguous requirements, and make practical tradeoffs.

  • Ability to independently deliver features, investigate production issues, and collaborate closely with product and engineering.

Nice to Have

  • Experience building applications with LLMs or AI agents.

  • Experience with voice, streaming, or real-time systems.

  • Experience at an early-stage startup.

Skills Required

  • 2-3 years of software engineering experience
  • Strong programming skills (Python preferred)
  • Experience building backend systems, APIs, or services that handle real user requests
  • Product mindset, cares about user experience and outcomes
  • Eagerness to learn and work in a fast-paced environment
  • Comfortable with ambiguity and problem-solving
  • Exposure to AI/ML or LLM-based applications
  • Experience with real-time systems or APIs
  • Interest in voice systems or conversational AI
  • Experience at a startup or small team
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The Company
4 Employees
Year Founded: 2024

What We Do

Sage Care is an AI-driven healthcare company that provides AI tools for patient access and operations teams, streamlining care navigation, improving utilization, and helping patients get connected to the right care faster.

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