Product Advisor

Posted 6 Hours Ago
Be an Early Applicant
60607, Chicago, IL
69K-110K Annually
1-3 Years Experience
Analytics • Consulting
The Role
The Product Advisor collaborates with provider staff and the analytic solutions coordinator to enhance engagement with Vizient's analytic solutions, providing training and support. They build relationships with providers, ensure excellent customer service, and offer Tier 2 support by analyzing trends and feedback for product enhancement.
Summary Generated by Built In

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will collaborate closely with the provider staff and the analytic solutions coordinator, supporting efforts to drive engagement and maximize value from Vizient’s analytic solutions. This includes providing training, education, and ongoing support.

Responsibilities:

  • Provide support for product delivery initiatives for analytic products.
  • Provide content expertise in analytic solution use, data output and data interpretation to identify variation in quality performance and clinical outcomes.
  • Ensure providers have a successful customer service experience through partnership and proactive engagement.
  • Introduce new provider organizations to Vizient analytic solution functionality via virtual platforms including one-to-one and one-to-many educational sessions.
  • Build strong relationships with assigned providers and foster networking opportunities among other Vizient analytics solution users on topics related to strategic and quality initiatives.
  • Collaborate with Vizient providers, Vizient team members, and IT on product enhancements, custom analytics, data mining and report generation.
  • Provide Tier 2 support of analytical products, monitoring trends, and providing feedback to development teams.
  • Coordinate with leaders in Data Management and Analytics to enhance products and services and improve operational, clinical, and financial performance.

Qualifications:

  • Relevant degree in healthcare, business or related concentration preferred.
  • 2 or more years of relevant experience required.
  • Ability to work in a collaborative setting, meet deadlines, balance multiple priorities, and achieve high levels of productivity while maintaining accuracy.
  • Experience with clinical quality data and performance improvement initiatives or supply chain data in a healthcare environment desired.
  • Clinical Data Base (CDB) and data analysis experience preferred.
  • Healthcare software implementation, knowledge of relational databases, business intelligence tools, and training experience (EPIC, Cerner, McKesson, etc.) preferred.
  • Strong written and verbal communication skills with experience presenting to a variety of audiences.
  • Solid knowledge of all MS Office products highly preferred.
  • Willingness to travel.

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $68,500.00 to $109,700.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers


Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

The Company
HQ: Irving, TX
5,661 Employees
On-site Workplace
Year Founded: 1977

What We Do

Vizient, Inc., the nation’s largest health care performance improvement company, serves more than 50% of the nation’s acute care providers, which includes 97% of the nation’s academic medical centers, and more than 20% of ambulatory care providers. Vizient provides expertise, analytics and advisory services, as well as a contract portfolio that represents more than $130 billion in annual purchasing volume.

Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good.

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