Procurement Solutions Manager (AI Agents & Workflow Automation)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

This role is based in the Global Procurement function, which supports Roche’s goal of bringing innovative solutions to patients through business and supplier partnerships. We act as the bridge between Roche business functions and our suppliers, delivering value through productivity, speed, risk management, sustainability, innovative solutions, and streamlined buying experiences. 

As the Procurement Solutions Manager (AI), you will be part of Digital Procurement Solutions & Excellence. Our purpose is to advance value delivery through digital solutions & excellence, with Digital & AI augmenting and amplifying our capacity and capability to magnify outcomes, eventually delivering greater impact per person and a better procurement experience.

Reporting to the Procurement AI Solutions Lead, your primary responsibility is to design, build, test, and deploy AI agents and agentic workflows that transform procurement processes. Leveraging your specialized knowledge and expertise, you will work hands-on with Generative AI, workflow orchestration platforms, MCPs, enterprise systems, and internal data sources to deliver production-ready AI solutions. You will proactively help Global Procurement improve productivity, speed, user experience, quality, and decision-making across the procurement ecosystem.

You will work closely with Procurement SMEs, internal AI solution engineers, Digital peers, IT, Analytics & Insights, and external partners to move high-value ideas from opportunity framing into robust solution concepts, pilots, and scalable implementations. You will bridge strategic AI priorities and the practical realities of building reliable, enterprise-ready solutions in a complex global procurement environment.

As a Procurement Solutions Manager (AI), you will play a pivotal role according to your experience, knowledge, and strategic business/team requirements, including but not limited to:

• AI Solution Discovery & Design: Partner with procurement teams to identify, structure, and validate high-impact automation and AI use cases. Translate business needs, process complexity, policy requirements, data realities, and user experience considerations into clear solution designs.

• Workflow & Agent Design: Design and build intelligent workflow logic for procurement use cases, combining AI capabilities, business rules, MCP and API integrations, data checks, human-in-the-loop steps, and measurable quality controls. Independently build, configure and embed AI agents into existing procurement systems and processes to automate end-to-end tasks.

• Rapid Prototyping: Build and test initial proofs-of-concept (PoCs) using workflow automation tools (e.g., n8n, Zapier) and internal data sources to validate value quickly before full-scale engineering. Translate learnings into actionable specifications for internal teams, external partners, and solution engineers.

• Solution Evaluation & Observability: Utilize enterprise LLM observability and evaluation tools to monitor agent behavior, track accuracy, analyze failure modes, and systematically iterate on prompts and workflow logic to ensure production-grade reliability.

• Build & Delivery Orchestration: Act as product/solution owner from discovery to scalable rollout. Manage scope, timelines, dependencies, value hypotheses, success metrics, risks, and stakeholder expectations in a complex matrix environment. 

• Enterprise-Ready Solution Thinking: Collaborate with Digital Governance & Management, IT, Compliance, Business Process Management, and Analytics & Insights to ensure AI solutions are designed with scalability, auditability, reliability, data protection, and operational handover in mind.

• Technology & Partner Advisory: Support tool and vendor assessments and contribute to build-vs-buy-vs-self-service decisions with a pragmatic understanding of technical feasibility and business value.

• Business Translation & Communication: Act as the trusted bridge between procurement experts, AI engineers, and governance teams. Translate technical progress, evaluation results, value potential and risks into clear, decision-ready narratives for senior stakeholders to ensure builds remain anchored to real procurement outcomes.

You are an AI product, project, or solution professional with a strong ability to combine strategic thinking, technical depth, hands-on experimentation, and enterprise delivery discipline. You are comfortable moving between executive discussions, procurement process analysis, solution architecture, prompt and workflow logic, prototype building, and delivery management.

• Experience: 5+ years of experience in AI, data, digital transformation, automation, digital product management, or solution delivery

• AI Delivery Track Record: Proven experience designing and implementing productive AI agents and agentic workflows. Moving AI solutions from idea stage through PoC, pilot, and productive implementation in complex enterprise environments. 

• Technical AI Solution Fluency: Strong understanding of Generative AI, LLM-based applications, AI agents, RAG, MCP, APIs, databases, workflow orchestration, evaluation & observability best practices (e.g., prompt tracking, error analysis), and digital delivery fundamentals.

• Hands-on Prototyping & Build Judgment: Ability to independently build functional prototypes using modern low-code/no-code workflow tools, and basic scripting/data manipulation logic, while knowing when to hand off to software engineering teams for production scaling.

• Product Management Skills: Product and program management skills, including discovery, prioritization, stakeholder alignment, roadmap thinking, delivery planning, value tracking, and continuous improvement.

• Cross-functional Communication & Stakeholder Leadership: Strong communication skills, with the ability to engage procurement experts, engineers, data scientists, IT, governance stakeholders, external partners, and senior management.

• Enterprise Solution Readiness: Understanding of enterprise requirements such as data privacy, compliance, security, auditability, operating model fit, and handover into run operations (preparation of technical documentation via e.g. GitHub).

• Education: Degree in Business Management, Supply Chain, Finance, Computer Science, or a related field  

• Language: Fluent in English to a Business level (German is a plus).

Preferred qualifications:

Experience in procurement and procurement technology; pharma/healthcare; start-up mentality, vibe-coding experience, consulting environment, agentic monitoring (using Langfuse or other solutions)

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.