JOB SUMMARY
Provides support for sales, product, procurement, and warehouse to resolve product quality issues through vendor returns and corrective action.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.
- Work closely with our suppliers’ quality departments and engineers to complete corrective and preventative actions to ensure we deliver the highest quality products to our customers.
- Notify warehouses and sales of vendor recalls/quality alerts and coordinate the return of all suspect products.
- Disposition of all non-conforming material in a timely manner and return to vendor for credit and/or replacement.
- Work with vendors, our warehouses, freight carriers and accounting departments to resolve invoice discrepancies, shortages, overages, and price variances.
- Help identify product to be returned on vendor stock rotation or scrap allowance coordination with Inventory Control Analysis.
EDUCATION/EXPERIENCE:
- High School Diploma or GED equivalent
- 1-year minimum experience in procurement, quality assurance, or supply chain management related role.
- Experience in Electronics Distribution preferred.
SKILLS AND REQUIREMENTS:
- To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee.
- Must be able to report to assigned office location during scheduled in-office workdays.
- Proficient with MS Office Suite, including MS Word, Outlook, and Excel.
- Familiarity with procurement systems, enterprise resource planning (ERP) software, and quality management systems (QMS) preferred.
- Strong organizational skills.
- Ability to prioritize and respond to urgent matters.
- Excellent written and verbal skills.
- Strong attention to detail.
PHYSICAL REQUIREMENTS:
While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
WORKING CONDITIONS:
Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.
Pay Range$23.00 to $24.00 per hour
Skills Required
- High school diploma or GED equivalent
- At least 1 year of experience in procurement, quality assurance, or a related supply chain role
- Experience in electronics distribution
- Must be a U.S. Person as defined by ITAR
- Ability to report to the assigned office location during scheduled in-office workdays
- Proficiency with Microsoft Office Suite, including Word, Outlook, and Excel
- Familiarity with procurement systems, ERP software, and quality management systems
- Strong organizational skills
- Ability to prioritize and respond to urgent matters
- Excellent written and verbal communication skills
- Strong attention to detail
What We Do
Heilind Electronics is a global electronic components distributor specializing in interconnect, electromechanical, and sensor solutions. Founded in 1974, the company is recognized as a leading distributor of connectors and terminal blocks, particularly in North America. They provide access to an extensive inventory from over 170 world-class manufacturers, offering products such as relays, switches, and thermal management solutions with a customer-first approach.

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