Procurement Operations Manager

Posted Yesterday
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Foster City, CA, USA
Hybrid
175K-210K Annually
Senior level
Artificial Intelligence • Machine Learning • Robotics • Software • Transportation • Design • Manufacturing
Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
Manage deployment and oversight of an MSP BPO procurement engagement, build SOPs and governance, track KPIs/SLAs, drive procurement operations improvements, partner with stakeholders, and support P2P workflows in Zip and Ariba.
Summary Generated by Built In

The Procurement & Strategic Partnerships (PSP) team at Zoox builds the sourcing, contracting, and supplier relationships that keep our autonomous vehicle mission moving forward. We work at the intersection of operations, finance, and technology, bringing the same rigor and care to procurement that we bring to the vehicles we build. You'll join a team that values ownership, clear communication, and continuous improvement.

As Zoox scales, so does the complexity of sourcing and managing the services that support our business. In this role, you'll take on a variety of responsibilities, from supporting the deployment of a new business process outsourcing (BPO) relationship to helping drive the process improvements that make procurement work better for everyone at Zoox. You'll have the opportunity to build from the ground up, deepen your knowledge of enterprise procurement operations, and grow your program and project management skills along the way.

In this role you will :

     
    • Support the deployment and day-to-day oversight of a Managed Service Provider (MSP) BPO engagement covering offshore BuyDesk, sourcing support, supplier management, and contracting support.

    • Help build standard operating procedures (SOPs), governance, and escalation workflows for the BPO relationship.

    • Track and manage key performance indicators (KPIs) and service-level agreements (SLAs) to hold the BPO accountable for service quality.

    • Participate in procurement operations improvement projects that streamline how the business sources, buys, and manages suppliers.

    • Partner with stakeholders across Zoox to translate their requests into practical, scalable solutions

    • Manage multiple projects at once, prioritizing your time and resources as needs shift.

    • Use Procure-to-Pay (P2P) platforms such as Zip and Ariba to support requisitions, purchase orders, and invoice workflows across day-to-day procurement operations

Qualifications:

    • Track record of converting stakeholder pain points into practical, scalable solutions

    • Experience managing multiple projects at once, prioritizing time and resources across competing priorities

    • Experience supporting the deployment and day-to-day operation of procurement-support delivery covering areas such as BuyDesk, sourcing support, supplier management, and contracting support, including implementing SOPs, program coordination, escalation workflows, and KPI/SLA management

    • Practical, hands-on experience with Procure-to-Pay (P2P) platforms, including requisition, purchase order, and invoice workflows

Bonus Qualifications:

    • College degree with a concentration in a relevant field such as supply chain, business, or operations

    • At least 5 years of experience in and around corporate procurement

    • Experience with commercial procurement AI solutions

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

Accommodations

If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.

A Final Note

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Skills Required

  • Track record of converting stakeholder pain points into practical, scalable solutions
  • Experience managing multiple projects at once, prioritizing time and resources across competing priorities
  • Experience supporting deployment and day-to-day operation of procurement-support delivery (BuyDesk, sourcing support, supplier management, contracting support), including SOPs, program coordination, escalation workflows, and KPI/SLA management
  • Practical, hands-on experience with Procure-to-Pay (P2P) platforms, including requisition, purchase order, and invoice workflows
  • College degree with concentration in supply chain, business, or operations
  • At least 5 years of experience in and around corporate procurement
  • Experience with commercial procurement AI solutions

Zoox Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.

  • Healthcare Strength Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
  • Parental & Family Support Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
  • Wellbeing & Lifestyle Benefits Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.

Zoox Insights

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The Company
HQ: Foster City, CA
2,900 Employees
Year Founded: 2014

What We Do

Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.

Why Work With Us

At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.

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