Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.
As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.
TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.
Job Description
Procurement Operations Specialist is directly responsible for supporting regional initiatives in processing contracts, executing rate tariffs, and all other operations requirements and details associated with DMC operations in a dedicated region and across all Navigatr brands. This includes updating proprietary systems, executing channel management strategies, executing rate management for vendor service portfolios, competitive analysis, and identifying opportunities for efficiencies. This position involves deep understanding and working with various stakeholders (internal and external) to ensure various priorities are accommodated while working towards the long-term growth and profitability of the company.
Core Competencies
- Process and detailed driven
- Communication
- Teamwork
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity
- Multi-tasking
- Flexibility and adaptability
Job Responsibilities
- Understanding and applying global travel operations trends and details – and regularly pivoting with changes in industry operations.
- Working with vendors, and internal clients to understand the requirements and nuances of regional services and associated rates and tariffs.
- Coordination and support of the data entry team with the regional rate entry cycle and rate revisions.
- Processing contracts and executing rate tariffs, booking procedures and all other operations requirements as required.
- Production of reports and analysis as well as identifying and proposing opportunities and resolutions to any regional situations.
- Building and maintaining vendor relationships.
- Collaborating in growth and building of new regions and areas.
- Collaborate with other department team members on other projects as necessary.
Qualifications
- College degree in the Tourism and hospitality industry or an equivalent education.
- Strong diplomatic, negotiation, and conflict resolution skills.
- Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and understanding of rates, taxes and supplements.
- Understanding data collection, compiling the proper information, and assisting reports to make strategic decisions.
- Effective attention to detail and a high degree of accuracy.
- Strong work ethic and positive team attitude, independent and self-driven.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Excellent teamwork and team building skills.
- Able to effectively communicate both verbally and in writing.
- Able to build and maintain lasting relationships with other departments and key business partners.
- Solid level of proficiency with Excel and experience and/or education in database management.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
We thank all candidates for their interest however only those selected for an interview will be contacted.
Top Skills
What We Do
TripArc is a travel technology and procurement company whose industry-leading booking platforms transform the effectiveness of travel professionals while multiplying their revenue opportunities. DMX is a platform featuring products from over 200 Destination Management Companies around the world; ADX is a travel agency platform; and TMT is a tour operator platform. All IP is owned and developed internally by TripArc.
There are many unique benefits to our ground-breaking approach. With over $1 billion in transactions and a reach to thousands of advisors, we negotiate direct net rate contracts as well as commissionable rates coupled with amenities with our travel partners – and provide efficient distribution through tour operators and travel advisors, ensuring that they drive production through these channels.
It’s a totally re-imagined blueprint for how travel brands and travel professionals can unlock more value throughout the business
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