Procurement & Marketing Operations Specialist

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

The Opportunity

We are looking for a highly organized and detail-oriented professional to join our team as Procurement & Marketing Operations Specialist supporting the operational execution of procurement and marketing activities across the EMEA region. This role plays a critical part in ensuring smooth procurement, financial coordination and compliant marketing content management.

You will act as a key operational partner to marketing, finance and procurement teams, ensuring that marketing initiatives, product launches and international events run efficiently and in compliance with internal policies and regulatory requirements. If you enjoy bringing structure to complex processes, coordinating across multiple stakeholders, and ensuring operational excellence, this role offers a rewarding opportunity to make a meaningful impact.

In this role you will be responsible for

1. Financial Coordination & Procurement Support

• Liaising with marketing stakeholders to ensure accurate and timely purchase and invoice registrations
• Processing marketing-related requisitions and converting them into purchase orders in compliance with internal policies
• Managing supplier setup and PO number creation
• Following up on past-due orders and coordinating with suppliers and internal stakeholders
• Tracking invoice reception and sharing information with Finance according to established processes
• Supporting accrual coordination with Accounting, particularly during quarter-end and fiscal year-end closing activities
• Tracking and coordinating event-related costs including pre-payments, cross-charges, and cost allocation
• Ensuring strict deadlines are met for vendor pre-payments before major conferences or internal meetings.

2. Compliant Content Registration & Workflow Support

• Managing compliant registration of marketing materials in approval systems such as Workfront and CAT
• Ensuring marketing materials follow the correct approval and review workflows in accordance with EMEA compliance processes
• Monitoring workflows and following up on incomplete requests to ensure timely approvals
• Supporting product launches by helping manage content review priorities and timelines
• Uploading, downloading, and maintaining documentation within systems such as Windchill and print-on-demand platforms
• Supporting document tagging and maintenance within the EMEA Product Reference Library
• Providing administrative support for workflow allocation and monitoring in Workfront

Position Specific Skills and Challenges

• Strong understanding of procurement and financial processes, including purchase orders, invoice tracking, supplier coordination, and accrual management
• Experience working with enterprise systems such as ERP/procurement platforms and workflow tools (e.g., Workfront or similar)
• Ability to manage content approval workflows and document control systems in regulated or compliance-driven environments
• Excellent organizational and administrative skills with the ability to manage multiple priorities and strict deadlines
• Strong stakeholder coordination and communication skills when working with marketing, finance, procurement, and external vendors
• High attention to detail to ensure financial accuracy, compliance, and correct documentation management
• Comfortable operating in a fast-paced, deadline-driven environment, particularly around product launches, events, and financial closing periods.

Why is this role right for you?

• Minimum Bachelor’s degree in Business Administration, Finance, Accounting, Supply Chain Management, Procurement, Marketing Management or a related field.
• At least 3 years of experience in procurement, accounting or marketing operations.
• Thrives in a structured operational environment and enjoys ensuring processes run smoothly.
• Takes pride in accuracy, reliability, and strong follow-through.
• Enjoys bringing structure and organization to complex processes.
• Works well with cross-functional teams and coordinates effectively with multiple stakeholders
• Has a strong compliance mindset and high attention to detail.
• Enjoys being the reliable operational support that helps teams successfully deliver marketing initiatives, product launches and events.
• Is motivated by enabling others to succeed through efficient and well-managed processes

Cochlear Summary

Cochlear Malaysia provides shared services to support Cochlear’s global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button.

Cochlear Malaysia provides shared services to support Cochlear’s global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

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