DevRev
DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.
Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.
Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.
As our first Procurement hire at DevRev, you will play a key role in shaping our vendor relationships and partnerships and driving cost, terms, renewal and compliance discipline globally. This spans 100s of our IT/SaaS stack and a wide variety of other product, services, real estate, and other vendor relationships. You’ll be expected to have a strong sense of fair/attractive pricing, compliance and contract terms, negotiating on DevRev’s behalf. This will have a significant impact on DevRev’s bottom line.
Job Responsibilities
- Lead the development and implementation of strategic procurement strategies to optimize spending and supplier relationships.
- Manage the full procurement lifecycle for software, product and services, ensuring alignment with company needs and budget constraints.
- Negotiate contracts with suppliers and vendors to secure advantageous terms and cost savings while maintaining quality and service standards.
- Conduct market research and analysis to identify trends and opportunities for cost reduction and process improvement in procurement.
- Collaborate with IT, finance, and legal departments to ensure compliance with policies and regulations during the procurement process.
- Develop and maintain strong relationships with key IT vendors and suppliers, and conduct/facilitate technical evaluations - managing performance and conducting regular reviews to ensure contractual obligations are met.
- Implement and manage procurement systems, tools and policies to enhance efficiency, data accuracy, and decision-making.
- Prepare and manage the procurement budget, providing regular reports and forecasts to senior management - working closely with Finance.
- Stay abreast of technological advancements and shifts in the IT/vendor market to adapt procurement strategies accordingly.
Required Skills
- Preferably 7-10 years of experience in a Procurement role for a leading global software company
- Familiarity across a variety of vendors, especially US service providers and leading SaaS vendors
- Drive Vendor screening / evaluations and work cross functionally to ensure they meet our needs, including technical and compliance requirements
- Drive Vendor negotiations with a strong understanding of pricing/pricing models and creating discount leverage
- Orchestrate Vendor approval workflows and procurement policies
- Coordinate technical evaluations, keeping in mind a next gen, modern IT stack
- Working with legal for contracting - NDAs, MSAs, key terms
- Provide read outs for budgeting and reporting of total vendor spend
- Orchestrate Vendor onboarding and tracking licenses/usage working cross functionally
- Drive Vendor renewal management
- An important success factor will be how much they can help control spend, understand technical requirements and help us meet compliance standards
Culture
The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
That is DevRev!
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
