Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
[Job Details]
Job Title: Logistics Procurement Manager – Last Mile
Location: Chino, CA
Pay Range: $80,000 - $120,000 Annual Base Salary + Annual Performance Bonus
Employment Type: Full-Time
What You'll Do:
1. Last-Mile Carrier Sourcing & Network Development
- Develop and execute strategic sourcing plans for U.S. domestic last-mile delivery, with a primary focus on B2C parcel delivery and residential e-commerce shipments.
- Identify, evaluate, and onboard national parcel carriers, regional delivery companies, and e-commerce-focused last-mile providers
- Build and expand a diversified carrier network to support different shipment profiles, delivery zones, volume requirements, service levels, and cost targets.
- Develop direct relationships with carrier headquarters, regional management teams, and local operating partners to secure competitive pricing and reliable capacity.
- Evaluate emerging last-mile providers and alternative delivery solutions to improve coverage, flexibility, delivery speed, and cost efficiency.
2. Strategic Sourcing, Negotiation & Cost Optimization
- Lead complex commercial negotiations covering parcel rates, zone-based pricing, dimensional weight, fuel and residential surcharges, delivery accessorials, service-level agreements (SLAs), volume commitments, and payment terms.
- Develop data-driven pricing models and conduct detailed cost comparisons across carriers, service types, shipping zones, and package profiles.
- Identify opportunities to reduce shipping costs through carrier mix optimization, volume consolidation, rate restructuring, contract renegotiation, and alternative delivery solutions.
- Establish standardized sourcing, RFQ/RFP, bid evaluation, contracting, and approval processes.
- Balance cost savings with delivery quality, capacity reliability, claims exposure, and customer experience.
3. Carrier Performance & Supplier Management
- Establish a structured carrier management framework covering onboarding, performance evaluation, tiering, incentives, corrective actions, and supplier exit mechanisms.
- Monitor key metrics, including on-time delivery, first-attempt delivery success, delivery exceptions, loss and damage rates, claims, tracking visibility, and cost per package.
- Conduct regular business reviews with strategic carriers and lead corrective action plans to address service failures, capacity constraints, billing discrepancies, and other operational issues.
- Partner with operations and customer service teams to resolve major delivery disruptions and maintain service continuity during peak seasons and volume fluctuations.
4. Domestic Transportation & Integrated Logistics Procurement
- Support sourcing and optimization of U.S. domestic trucking and middle-mile transportation resources, including FTL/LTL and other transportation solutions, as required by business needs.
- Evaluate opportunities to integrate middle-mile transportation with last-mile delivery networks to improve end-to-end efficiency and total logistics cost.
- Monitor carrier pricing, capacity, network expansion, industry consolidation, regulatory changes, and emerging delivery models.
- Develop contingency plans and alternative carrier resources to mitigate service disruptions, capacity shortages, and supplier concentration risks.
5. Cross-Functional Collaboration & Strategic Development
- Collaborate with logistics operations, sales, finance, legal, compliance, and regional/global procurement teams to align sourcing strategies with business growth and service requirements.
- Translate business forecasts and shipment characteristics into actionable carrier sourcing plans, pricing strategies, and capacity commitments.
- Establish procurement dashboards, reporting mechanisms, and standardized tools to support data-driven decision-making and continuous improvement.
- Share U.S. market insights and procurement best practices with headquarters and international teams to support scalable global transportation procurement standards.
About You:
- Bachelor's degree in Supply Chain Management, Logistics, Business, Procurement, or a related field preferred.
- 3-5+ years of experience in U.S. domestic transportation procurement, parcel carrier management, last-mile logistics, or strategic sourcing, with hands-on responsibility for carrier selection, commercial negotiations, and supplier management.
- Demonstrated experience sourcing and managing B2C last-mile parcel delivery services, preferably involving high-volume e-commerce or cross-border e-commerce shipments.
- Proven ability to negotiate competitive parcel rates, evaluate complex pricing structures, manage carrier contracts, and deliver measurable transportation cost savings.
- Strong understanding of U.S. parcel delivery operations, including shipping zones, dimensional weight, surcharges, delivery coverage, service levels, peak-season capacity, and claims management.
- Strong analytical skills, with proficiency in Microsoft Excel and the ability to evaluate shipping costs, carrier performance, and sourcing opportunities.
- Ability to work effectively in a fast-paced, high-growth environment and manage multiple sourcing initiatives simultaneously.
- Fluent in English; Chinese preferred.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Skills Required
- Bachelor's degree in Supply Chain Management, Logistics, Business, Procurement, or a related field
- 3-5+ years of experience in U.S. domestic transportation procurement, parcel carrier management, last-mile logistics, or strategic sourcing
- Hands-on responsibility for carrier selection, commercial negotiations, and supplier management
- Experience sourcing and managing B2C last-mile parcel delivery services
- Experience with high-volume e-commerce or cross-border e-commerce shipments
- Ability to negotiate competitive parcel rates, evaluate complex pricing structures, and manage carrier contracts
- Demonstrated ability to deliver measurable transportation cost savings
- Strong understanding of U.S. parcel delivery operations, including shipping zones, dimensional weight, surcharges, delivery coverage, service levels, peak-season capacity, and claims management
- Strong analytical skills
- Proficiency in Microsoft Excel
- Ability to evaluate shipping costs, carrier performance, and sourcing opportunities
- Ability to work effectively in a fast-paced, high-growth environment and manage multiple sourcing initiatives simultaneously
- Fluency in English
- Chinese language skills
JD.com Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JD.com and has not been reviewed or approved by JD.com.
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Fair & Transparent Compensation — Base pay is often described as acceptable or good relative to specific roles and regions, with some employees noting competitive compensation at mid-to-senior levels. Feedback suggests overall pay is viewed as fair in context, though not exceptional.
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Healthcare Strength — Benefits packages commonly include core medical and insurance coverage, with supplementary medical and accident insurance reported in China and comprehensive health offerings in U.S. roles. Feedback suggests these healthcare provisions bolster the total compensation value.
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Wellbeing & Lifestyle Benefits — Offerings such as meal support, employee relief funds, mental-health resources, and health checks are highlighted in multiple locations. Feedback suggests these programs provide practical support that enhances perceived overall benefits.
JD.com Insights
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
