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We help people secure their future and protect the ones they love.
The Role
Manage complex procurement contracts from planning through execution, including drafting, redlining, negotiation, risk assessment, stakeholder approvals, and supplier coordination. Collaborate with legal, compliance, IT, data security, and enterprise risk teams to ensure compliant agreements aligned with business objectives. Identify process inefficiencies and improve contracting workflows while managing multiple transactions and timelines.
Summary Generated by Built In
Procurement Contract Manager
Procurement Team
Full-time
Boston, MA or Springfield, MA
The Opportunity
MassMutual is looking for a dynamic and experienced Contract Manager to lead and manage complex commercial agreements with precision and confidence. In this multifaceted role, you will oversee multiple projects simultaneously, leveraging strong communication, organization, and analytical skills to ensure alignment with internal policies and business objectives. You will be responsible for negotiating and drafting contract terms tailored to each deal, while collaborating with cross-functional stakeholders-such as legal, IT, and enterprise risk-to deliver strategic and compliant outcomes. This role is central to driving operational excellence and mitigating contractual risks in a fast-paced environment.
The Team
On the MassMutual Procurement team, our goal is to enable MassMutual's mission and vision by providing the right supplier solution at the right time. Our mission is to streamline the procurement process, align supplier partners to meet business needs and continuously increase the value provided to our policyholders.
The Impact
This role involves understanding the underlying business problem and creatively solving it by working with internal stakeholders to gain their input and approvals as necessary, explaining deal terms and risks to the internal engagement manager, and negotiating terms directly with the supplier. You will have a deep support structure in our Procurement organization including Category Management and Supplier Relationship Management, among other dedicated functions.
Requirements of the role include but are not limited to:
Minimum Qualifications
Ideal Qualifications
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
#LI-EG1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $88,300-$115,900
Procurement Team
Full-time
Boston, MA or Springfield, MA
The Opportunity
MassMutual is looking for a dynamic and experienced Contract Manager to lead and manage complex commercial agreements with precision and confidence. In this multifaceted role, you will oversee multiple projects simultaneously, leveraging strong communication, organization, and analytical skills to ensure alignment with internal policies and business objectives. You will be responsible for negotiating and drafting contract terms tailored to each deal, while collaborating with cross-functional stakeholders-such as legal, IT, and enterprise risk-to deliver strategic and compliant outcomes. This role is central to driving operational excellence and mitigating contractual risks in a fast-paced environment.
The Team
On the MassMutual Procurement team, our goal is to enable MassMutual's mission and vision by providing the right supplier solution at the right time. Our mission is to streamline the procurement process, align supplier partners to meet business needs and continuously increase the value provided to our policyholders.
The Impact
This role involves understanding the underlying business problem and creatively solving it by working with internal stakeholders to gain their input and approvals as necessary, explaining deal terms and risks to the internal engagement manager, and negotiating terms directly with the supplier. You will have a deep support structure in our Procurement organization including Category Management and Supplier Relationship Management, among other dedicated functions.
Requirements of the role include but are not limited to:
- Understanding the business drivers behind transactions assigned to you and developing an execution plan
- As the central point of contact for each contract, you will leverage your organizational skills and influence to ensure deals are negotiated and executed in accordance with business timelines
- Engaging with internal stakeholders including the line of business, legal, compliance and data security groups to assess risks specific to each transaction
- Drafting and redlining contracts to ensure that MassMutual is adequately protected from risks by relying upon your skills to assess the impact of deviations from standards and engage internal stakeholders when required
- Negotiating with suppliers to produce contracts that adhere to MassMutual contracting standards and meet business objectives.
- Planning and executing negotiation strategy in a timely manner while adjusting to changing circumstances
- Working closely with the larger Procurement team, and stakeholders as appropriate
- Identifying inefficiencies in existing procedures, uncovering bottlenecks, and proposing innovative solutions to streamline contracting processes
Minimum Qualifications
- HS diploma or equivalent
- 5+ years of professional corporate work experience.
- 3+ years of experience reviewing, negotiating, and analyzing business agreements, commercial documents, policies, procurement activities, or similar business transactions.
Ideal Qualifications
- Experience drafting and redlining contracts.
- Experience identifying business, operational, financial, compliance, or contractual risks and recommending mitigation strategies.
- Experience collaborating with stakeholders to resolve business, operational, or commercial issues and support sound business decisions.
- Experience assessing third-party, operational, compliance, information security, privacy, or enterprise risks to support appropriate risk mitigation and governance requirements
- Experience collaborating with Risk Management and business stakeholders to identify, assess, and mitigate risks.
- Experience managing contract-related activities within a procurement functional area.
- Experience with MSAs, SOWs, SaaS agreements, and/or other commercial contracts.
- Experience managing supplier/vendor relationships.
- Familiarity with contract lifecycle management (CLM) systems and contract governance processes.
What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset
#LI-EG1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $88,300-$115,900
Skills Required
- High school diploma or equivalent
- 5+ years of professional corporate work experience
- 3+ years reviewing, negotiating, and analyzing business agreements, commercial documents, policies, procurement activities, or similar business transactions
- Experience drafting and redlining contracts
- Experience identifying business, operational, financial, compliance, or contractual risks and recommending mitigation strategies
- Experience collaborating with stakeholders to resolve business, operational, or commercial issues and support sound business decisions
- Experience assessing third-party, operational, compliance, information security, privacy, or enterprise risks
- Experience collaborating with Risk Management and business stakeholders to identify, assess, and mitigate risks
- Experience managing contract-related activities within a procurement functional area
- Experience with MSAs, SOWs, SaaS agreements, or other commercial contracts
- Experience managing supplier or vendor relationships
- Familiarity with contract lifecycle management systems and contract governance processes
MassMutual Compensation & Benefits Highlights
How does MassMutual ensure its pay and bonus plans are competitive?
MassMutual provides market-competitive salaries and generous incentive pay opportunities for all employees. Whether an employee is just starting out, transitioning to a new career, or joining us as a seasoned leader — we value their contributions.
- Competitive Salary and Bonus offerings: MassMutual’s base salaries reward and recognize employees’ experience, skills and performance. Our salary ranges are regularly benchmarked within our industry and the broader job market to ensure competitiveness. Additionally, all MassMutual employees have the opportunity to receive competitive, performance-based bonuses, either annually or more frequently.
- Annual Incentive Plan (AIP): AIP awards are discretionary and based on individual and company performance, with opportunities to earn above-target bonuses in years with exceptional results. These awards consider not only what results a person achieved, but how they achieved them, rewarding behaviors that help create a productive and welcoming work environment for everyone.
- Employees in sales roles participate in our variable incentive compensation (VIC) program instead of AIP. VIC provides incentive pay awards commensurate with results for individuals in roles that directly influence sales.
- Employees in sales roles participate in our variable incentive compensation (VIC) program instead of AIP. VIC provides incentive pay awards commensurate with results for individuals in roles that directly influence sales.
- Pay transparency and pay equity: MassMutual publishes salary ranges in job postings and is committed to promoting pay equity. This includes providing pay equity training to managers, reviewing the pay of employees who perform similar work as a standard practice when making compensation recommendations, and partnering regularly with independent external experts to check our work.
- Benefits as part of Total Rewards: MassMutual invests in every aspect of their employees’ well-being, providing a rewards package that goes far beyond a paycheck to support them physically, mentally, and financially. Their robust healthcare, retirement and protection benefits provide a range of support through all of life’s big moments — and, over the years, they have expanded their pioneering leave programs so employees can better care for themselves and the people they love.
- Health benefits: MassMutual offers a comprehensive suite of health and wellness benefits, focusing on solutions that support holistic well-being, aimed at improving access and outcomes for all, and provide flexibility to meet our employees’ and their families’ unique needs. Employees value our wide array of benefits, with one sales assistant citing “great benefits and lots of flexibility,” and another employee describing the company’s “good leadership and benefits.” (MassMutual Careers Benefits; Glassdoor). In a 2026 employee survey, one employee noted “The organization offers a wide range of programs and benefits that meaningfully support employees and foster a positive, inclusive culture.”
- Retirement and financial benefits: MassMutual provides a 401(k) plan contribution of up to 10% of eligible compensation, including up to 5% company match on employee deferrals and, for all eligible employees, a 5% annual company contribution. The company also treats eligible student loan payments like 401(k) contributions for matching purposes. The company provides a Retiree Health Reimbursement Account to eligible employees; monthly credits start at age 45. (MassMutual Careers Benefits; MassMutual 2025 Annual Report)
- Additional health programs: MassMutual offers additional benefits such as a health savings account, access to a broad network of mental health resources and providers for employees and their family members, and resources like medical and surgery decision support, healthcare navigation services, and more. All employees also have access to a Well-Being Wallet, where they can be reimbursed for up to $1,250 per year for eligible physical, mental, or financial wellness related expenses.
- Other benefits: Employees have access to an array of resources to help strengthen their overall well-being and protect the ones they love, at every stage of life. Whether growing their family, volunteering in their community, planning their legacy, or looking to save on everyday expenses like pet or auto insurance, we offer financial benefits and corporate discounts to help.
- Employee Feedback on Benefits: MassMutual conducts regular employee surveys, and benefits continuously receive positive feedback. In their 2026 survey, one employee said “...the total benefits program here at MassMutual has to be one of the best, if not the very best. It seems this company goes out of its way to make sure their employees are well taken care of." With another employee sharing “The Well-Being Wallet, education reimbursement, time off & leave programs are top notch and unlike anything I've experienced”.
- Time off & leaves: MassMutual’s flexible time-off and leave programs support employees’ well-being, help them care for loved ones, and balance personal priorities. Offerings include inclusive caregiver, bereavement, and other essential leaves; generous parental leave and financial support for adoption and surrogacy; up to 24 hours of paid volunteer time annually; and generous vacation, flexible holidays, companywide paid holidays and remote work weeks, and five “take care days.”
- External signals:
- Benefits value: Employees on external review sites regularly highlight benefits as a strength, with reviews calling out “excellent benefits,” “great benefits” and a “great benefits package.” (Glassdoor; Indeed)
- Benefits and retention: Employees surveyed on external review sites rate MassMutual’s perks and benefits an A-, with 100% saying perks and benefits play a role in staying at the company. (Comparably)
Bottom line: MassMutual supports employee wellbeing through competitive salaries and bonus opportunities, strong retirement contributions, and benefits designed to support the financial, physical, and mental well-being of employees and their families.
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The Company
What We Do
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.
Why Work With Us
MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.
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MassMutual Teams
MassMutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.
Typical time on-site:
3 days a week
