Proctor

Posted 18 Days Ago
Be an Early Applicant
59901, Kalispell, MT, USA
In-Office
19-22 Hourly
Junior
Professional Services
The Role
Coordinates internal, external, and professional testing services, including scheduling, exam proctoring, candidate authentication, test-center compliance, records management, and secure handling of testing materials. Communicates with faculty, students, testing agencies, and alternate testing locations; maintains certifications and testing procedures; supports departmental operations and student services. Requires confidentiality, customer service, technology, organizational, and troubleshooting skills, along with flexibility for evening and weekend schedules.
Summary Generated by Built In

DEPARTMENT:          

Student Services

EMPLOYMENT TYPE:    

Professional 5. .82 FTE. Wage depends on education and experience. Full-time, 12-mos., benefit eligible.

Unlock Exceptional Benefits at FVCC (Worth ~$25K)! You'll receive generous employer contributions towards your Health/Vision & Dental, up to 15 vacation days, 12 sick days, and 12 holidays. Plus, build your future with the Montana Teachers' Retirement System and a 403(b) match up to 7%. And that's not all - Public Loan Forgiveness plus invest in your continued education when you explore Tuition Waiver benefits for you and your dependents!

FLSA:              

Hourly, Non-Exempt

CLOSING DATE:

Open Until Filled
 


SUMMARY

The Proctor coordinates testing services for both internal and external needs inclusive of scheduling, proctoring, and authentication of alternative testing locations for career and technical education students.


ESSENTIAL DUTIES

  • Administers/proctors exams for FVCC Eagle online courses, FVCC makeup exams, outside institutions and professional exams
  • Identifies demand for services, seeks new business; researches and provides recommendations; and follows through with completion to meet requirements
  • Completes paperwork, applications and exams to be a certified proctor as required by different testing agencies; maintains status for continued employment
  • Ensures test center meets regulations as set by different testing agencies
  • Creates schedules within testing agency’s software and create master schedule; communicates with instructors
  • Collaborates with faculty to have the necessary information and materials required for test/exam proctoring
  • Assists students and candidates with test center procedures and policies
  • Communicates with outside institutions about their procedures and policies, acquiring and submission of exam materials
  • Maintains a suitable and secure testing environment; maintains security of all testing related information
  • Creates and maintains a log of tests/exams with required instructions, availability dates, and method of delivery, passwords and return requirements
  • Works with students from outside the area to identify and approve alternate testing locations
  • Remains current in practices, trends and research related to areas of assignment
  • Attends related trainings, workshops, and professional development
  • Cross trains to perform other departmental and team functions; backfills for staff as needed
  • Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services to students, faculty, and the College
  • Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships
  • Maintains professional ethics and confidentiality of students in accordance with applicable laws and policies
  • Advances the mission of FVCC by serving on or convening committees and contributing in the community in college-related activities
  • Performs other duties as assigned
  • Reports to Dean of Student Success

 

MINIMUM QUALIFICATIONS

  • Bachelor’s degree, OR
  • Associate’s degree with two years of educational experience

 

PREFERRED QUALIFICATIONS

  • One year of closely related work experience in post-secondary education
  • Experience as a test proctor and/or administrator
  • Experience in differentiated instruction for diverse student populations

 

KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge and skill in troubleshooting computer problems
  • Skill and ability in creating, organizing and maintaining detailed record keeping systems including working knowledge of software programs for spreadsheets and word-processing
  • Knowledge of, or ability to quickly gain knowledge of, accepted testing processes and administration
  • Ability to work within policies and procedures of FVCC                 
  • Ability and willingness to serve as an ambassador for the College by interacting appropriately with the college community and community
  • Ability to maintain effective and positive professional relationships            
  • Ability to follow and issue directions                                    
  • Demonstrated communication, technology, presentation, customer service and interpersonal skills                                                                                                                       
  • Ability to work effectively with people from a variety of culturally diverse backgrounds  
  • Ability to intermittently work non-traditional schedules including evenings, weekends, etc. Ability to maintain regular and acceptable attendance levels                
  • Ability to maintain a high degree of confidentiality                                     
  • Ability to successfully pass a criminal background check                                                    
  • Ability to respond in the event of an emergency       
  • Ability to perform a Medium Duty job, according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles, U.S. Department of Labor and Industry.    Medium Duty involves exertion of 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or up to 10 pounds continuously to move objects.

APPLICATION PROCEDURE:
In order to be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc; paper submission of applications or resume materials are not accepted for open positions.  FVCC does not retain application materials for future consideration. Additionally, applicants are required to submit the following documents by uploading them to the online application:

  • Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the position's Knowledge, Skills and Abilities; AND
  • A current, comprehensive resume or curriculum vitae; AND
  • Unofficial transcripts for all degrees held and Professional Certifications, when applicable. As a condition of employment, the successful candidate will submit official transcripts for all degrees held and applicable certifications to FVCC HR upon hire. Only transcripts from accredited institutions will be accepted; AND
  • Three professional references, with complete contact information, must be provided on the application form. Professional references must be individuals most familiar with applicant's work experience, skills, and work behaviors and supervisory experience. Do not list family and friends for professional references.

EMPLOYMENT VERIFICATIONS, REFERENCE CHECKS AND CRIMINAL BACKGROUND CHECKS: Prior to any offers of employment, FVCC conducts thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicant's application or resume.  Additionally, FVCC conducts post-offer criminal background checks. 


EQUAL EMPLOYMENT OPPORTUNITY:  FVCC is an equal opportunity employer. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law.  These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws.  


FVCC BOARD POLICY:  The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies


REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES:  FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process.  No applicant will be penalized as a result of such a request.


VETERANS' PREFERENCE ACT:  Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement.  Applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file.  To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to [email protected]. Claims for Veterans' preference must be received by Human Resources prior to position closing date.    


WINDFALL ELIMINATION PROVISION:  Based on the Windfall Elimination Provision, FVCC employment may not be covered by Social Security.  To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.

Qualifications

APPLICATION PROCEDURE:
In order to be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc; paper submission of applications or resume materials are not accepted for open positions.  FVCC does not retain application materials for future consideration. Additionally, applicants are required to submit the following documents by uploading them to the online application:

  • Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the position's Knowledge, Skills and Abilities; and
  • A current, comprehensive resume or curriculum vitae; and,
  • Unofficial transcripts for all degrees held AND/OR Professional Certifications (if more than one transcript or certification, combine and upload as one document).  As a condition of employment, the successful candidate will submit official transcripts for all d degrees held and applicable certifications to FVCC HR prior hire.  Only transcripts from accredited institutions will be accepted.), and
  • Three professional references, with complete contact information, must be provided on the application form. Professional references must be individuals most familiar with applicant's work experience, skills, and work behaviors and supervisory experience. Do not list family and friends for professional references.

EMPLOYMENT VERIFICATIONS, REFERENCE CHECKS AND CRIMINAL BACKGROUND CHECKS: Prior to any offers of employment, FVCC conducts thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicant's application or resume.  Additionally, FVCC conducts post-offer criminal background checks. 


EQUAL EMPLOYMENT OPPORTUNITY:  FVCC is an equal opportunity employer. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law.  These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws.  


FVCC BOARD POLICY:  The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies


REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES:  FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process.  No applicant will be penalized as a result of such a request.


VETERANS' PREFERENCE ACT:  Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement.  Applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file.  To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to [email protected]. Claims for Veterans' preference must be received by Human Resources prior to position closing date.    


WINDFALL ELIMINATION PROVISION:  Based on the Windfall Elimination Provision, FVCC employment may not be covered by Social Security.  To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.

Skills Required

  • Bachelor's degree
  • Associate's degree with two years of educational experience
  • Ability to troubleshoot computer problems
  • Ability to create, organize, and maintain detailed records using spreadsheet and word-processing software
  • Knowledge of or ability to quickly learn testing processes and administration
  • Strong communication, technology, presentation, customer service, and interpersonal skills
  • Ability to work with culturally diverse populations and maintain effective professional relationships
  • Ability to work non-traditional schedules, including evenings and weekends
  • High degree of confidentiality
  • Successful completion of a criminal background check
  • Ability to respond during emergencies
  • Ability to perform medium-duty physical work
  • One year of closely related post-secondary education work experience
  • Experience as a test proctor or administrator
  • Experience with differentiated instruction for diverse student populations
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The Company
HQ: Kalispell, MT
Year Founded: 1967

What We Do

Flathead Valley Community College (FVCC) is a public community college in Kalispell, Montana, founded in 1967. It offers high-quality academic programs, including 1-year certificates and associate degrees, for students of all ages, promoting lifelong learning and student success.

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