Processing Specialist for eServices (Financial Markets)

Reposted Yesterday
Be an Early Applicant
Bratislava
In-Office
2K-2K
Junior
Fintech • Payments • Financial Services
The Role
As an eServices Processing Specialist, you will manage the onboarding of clients, ensure compliance for trading platforms, and resolve operational issues while collaborating with various stakeholders.
Summary Generated by Built In
Financial Markets (FM) eServices is a department within Financial Markets (FM) as part of ING Wholesale Banking. Spread across Amsterdam and Bratislava, eServices provide services to financial markets clients worldwide. The aim of FM eServices is to facilitate global market access on trading venues while maintaining operational compliance through coordinated market relationships, business process configuration and controlled access, thus enabling and supporting compliant markets. FM eServices apply ING’s One Agile Way Of Working (WoW) principles.
 

As an eServices Processing Specialist, you will be responsible for the following:

  • Execution of daily activities to enable clients and their products on electronic trading venues, including onboarding clients, maintaining their compliant venue set-ups, and offboarding;
  • Ensuring a compliant and secure access of internal clients (aka traders) to electronic trading platforms;
  • Cooperation with colleagues in financial markets to deliver the best service and effectively manage the relationship with our internal and external clients and stakeholders;
  • Identification, analysis and resolution of operational issues related to client and product enablement on trading venues;
  • Continuous improvement through bringing and implementing bold ideas leading to increased efficiency, sustainability and resilience.

Personality requirements and skills

Our new colleague is an inspiring, energetic, and approachable individual, demonstrating the following behaviors:
  • Data-driven decision-making and analytical skills (ability to understand things in wider context);
  • Client-centric mindset and effective rapport-building skills to enable an effective cooperation;
  • Advanced bespoke presenting and communication skills, tailored to different departments and seniority of counterparties and stakeholders.
  • Proactive work attitude with hands-on and how-to mentality;
  • Cooperation with people of different seniority levels and cultural backgrounds;
 

Competencies and experience:

  • 2-3 years previous experience in a multinational company, preferably a financial institution.
  • Fully skilled in MS Office tools, mainly Outlook and Excel;
  • Fluent and confident in English (minimum B2/C1 level required);
  • Previous experience in financial markets is a big advantage
  • Demonstrable experience in client communication;
  • Demonstrable presentation skills.

Wage (gross): 1.768 EUR/month

  • *By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
We offer you a bunch of great benefits

Friendly working environment

  • You build your own working day - flexible working hours and work from home
  • Daily working time: 7hrs 45min instead of standard 8hrs
  • Daily refreshments - coffee, fruits, drinks
  • Fully equipped gym accessible 24 hours / 7 days per week
  • Game room with unlimited access
  • Modern designed coffee corner and terrace with the grill spot

WellbeING

  • Sick leave compensation: up to 80% of the monthly salary
  • Life insurance contribution: up to 22,14 EUR/per month
  • 3rd pillar contribution: up to 3% from your monthly salary
  • 24/7 external mental health support
  • Learning opportunities: internal and external learning programs
  • Regular teambuildings, social events and communities

YOU/family/friends time

  • Extra 3 PERSONAL days per year
  • Extra vacation days: up to 10 extra days/per year
  • We welcome your ING-positive friends: referrals starting from 1000 EUR
  • 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
  • Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

  • Yearly bonus based on your performance and company’s results
  • Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
  • Home office contribution: 20 EUR/per month
  • Discounts from our and your favorite stores: up to 30%
  • Warm welcome package for your fresh start
  • Pet friendly office

Top Skills

MS Office
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The Company
Amsterdam, North Holland
65,710 Employees

What We Do

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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