The Process & Tools Lead ensures the monitoring and evolution of the various Procurement tools covering the whole Procurement value chain of the SCOR group, in more than 13 countries, implemented through a centralized approach.
They will contribute to the transformation and simplification of the procurement processes and tools landscape to enforce efficient and compliant procurement process.
They are in particular responsible for the functional monitoring, support, and continuous improvement of the Ariba solution and other Procurement tools across the organization. Acting as a key interface between Procurement, Finance, Business users, and IT, the role ensures that the Ariba platform effectively supports Procure-to-Pay (P2P) and supplier management processes, while remaining aligned with business needs, compliance requirements, and system best practices.
In parallel, they ensure the streamlining of end-to-end procurement processes.
ResponsibilitiesBusiness & Functional Expertise:
- Ensure a smooth, efficient and compliant end-to end Procurement process
- Act as a subject matter expert on SAP Ariba modules (e.g. Procurement, P2P, Supplier Management, Invoicing)
- Translate business requirements into functional specifications and ensure proper configuration of the solution
- Support change requests, enhancements, and functional evolutions in line with procurement strategy and business priorities
Ariba Solution Monitoring & Functional Support:
- Monitor the day-to-day performance, availability, and functional integrity of the SAP Ariba platform
- Provide functional support to business users, troubleshoot issues, and coordinate resolution with IT and external partners when required
- Analyze incidents and recurring issues, identify root causes, and propose sustainable corrective actions
Coordination & Stakeholder Management:
- Coordinate Ariba evolutions with other Procurement tools evolutions (monitored by other colleagues in Procurement Operations) to ensure a consistent Source to Pay compliant value chain
- Serve as a key liaison between Procurement, Finance, IT, and other stakeholders
- Contribute to governance forums, release management, and testing activities (UAT)
- Support communication, training materials, and user adoption initiatives.
Data Quality, Compliance & Reporting:
- Monitor data quality and process compliance within Ariba and other Procurement tools
- Support reporting, dashboards, and KPI follow-up related to procurement activity and system usage
- Ensure alignment with internal policies, controls, and regulatory requirements
- Ensure controls are implemented
Technical & Functional Skills:
- Strong functional knowledge of SAP Ariba, particularly Procure-to-Pay processes
- Good understanding of Procurement processes and workflow
- Experience in process automation and high interest in AI
- Ability to work with IT teams on integrations, interfaces, and system dependencies
- Experience in functional testing, issue analysis, and release management
Professional & Soft Skills:
- Strong analytical and problem-solving skills
- Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders
- Structured, rigorous, and service-oriented mindset
- Ability to work in a complex, international, and multi-stakeholder environment
- Degree in Information Systems, Business, Procurement, or a related field
- Experienced in Procurement Operations/Systems > 10 years
- Fluent English mandatory
As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.
Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.
As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.
SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
Skills Required
- Strong functional knowledge of SAP Ariba, particularly Procure-to-Pay processes
- Good understanding of procurement processes and workflows
- Experience in process automation and high interest in artificial intelligence
- Ability to work with IT teams on integrations, interfaces, and system dependencies
- Experience in functional testing, issue analysis, and release management
- Strong analytical and problem-solving skills
- Excellent communication skills with technical and non-technical stakeholders
- Ability to work in a complex, international, multi-stakeholder environment
- Degree in Information Systems, Business, Procurement, or a related field
- More than 10 years of experience in Procurement Operations or Procurement Systems
- Fluent English
What We Do
SCOR, one of the world’s largest reinsurers, serves more than 5,000 clients worldwide, providing a diversified and innovative range of solutions to control and manage risk. SCOR delivers advanced financial solutions, analytics and services across all dimensions of risk in Life & Health, Property & Casualty, and Investments. Reinsurance lies at the intersection of technical expertise and scientific progress. Models, data, and pricing and reserving tools are essential, yet they are never sufficient on their own. Sound risk decisions require expert judgment, experience and perspective. This is what we call the Art and Science of Risk. Reinsurance is a knowledge industry, where expertise grows through accumulation, transmission and practice. Across the Group, 3,600 experts based in more than 35 offices worldwide contribute to this collective intelligence. Actuaries, underwriters, risk management specialists, and Tech & Data experts transform data into insight, explore extreme scenarios, define the boundaries of insurability and help anticipate emerging risks. Together, they strengthen the resilience of SCOR, our clients and the societies we serve. This expertise is built through shared experience,continuous questioning and collective reflection. Like artists, we belong to schools of thought, learning first to observe, then to replicate, and ultimately to innovate. This ongoing transmission of knowledge enables SCOR to develop a distinctive approach, combining rigor, creativity and long-term vision in the service of risk mastery. This shared commitment underpins SCOR’s role as a global reinsurer. By turning risk into resilience and sustainable value, our collective of experts acts with responsibility and purpose. Together, we help protect the future, and shape it, for our clients, for society and for generations to come.
