The Process Operations Coordinator plays a critical role in the company by collaborating with various departments to streamline operations and improve efficiency. The primary focus will be on identifying process gaps, developing and implementing solutions, and measuring performance outcomes. This position will involve working closely with stakeholders to ensure that business processes are aligned with corporate objectives and to cultivate a culture of continuous improvement.
Responsibilities:
- Analyze current business processes and identify areas for improvement.
- Collaborate with different teams to design and implement process enhancements.
- Develop and maintain process documentation, including workflows and standard operating procedures.
- Conduct training sessions and workshops to educate employees on new processes and tools.
- Monitor project progress and provide regular updates to stakeholders.
- Leverage data analytics to track performance metrics and assess the success of implemented changes.
- Act as a liaison between process teams and executive management to ensure alignment with strategic goals.
- Foster a culture of continuous improvement and engage employees in process optimization initiatives.
Requirements
- Bachelor’s degree in Business Administration, Process Management, or a related field preferred.
- Minimum of 1 year of experience in business process management or process improvement roles.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent verbal and written communication skills for effective stakeholder engagement.
- Experience with process mapping and documentation tools (e.g., Blueworks).
- Proven project management abilities with a solid understanding of best practices.
- Eligible to work in the United States.
- Knowledge of Hoshin Kanri, Kaizen, Lean, Six Sigma, or other process improvement methodologies is a plus.
Benefits
- Annual Salary $60,000 - $68,000 per year
- Competitive compensation packages
- Medical, Dental, Vision, FSA
- Retirement Savings Plan Match
- Summer Fridays
- Discounts and More!
Skills Required
- Bachelor's degree in Business Administration, Process Management, or a related field
- Minimum of 1 years of experience in business process management or process improvement roles
- Strong analytical skills with ability to interpret data and make data-driven decisions
- Excellent verbal and written communication skills for effective stakeholder engagement
- Experience with process mapping and documentation tools (e.g., Blueworks)
- Proven project management abilities with a solid understanding of best practices
- Ability to work collaboratively in a team-oriented environment while managing multiple priorities
- Knowledge of Lean, Six Sigma, or other process improvement methodologies
- Knowledge of Hoshin Kanri, Kaizen, Lean, Six Sigma, or other process improvement methodologies
- A proactive, solutions-oriented mindset with a passion for improving business processes
What We Do
Founded in 2008, NYC Alliance is a privately owned woman’s multi-platform apparel company. We are design centric, with superior quality and competitively priced. Our focus is on diversified product classifications catering to the needs of a woman’s lifestyle in sweaters, knits, wovens and active. Our reputation for being trend-right is built on seven in-house design teams creating original designs for Missy, Petite, Plus, Girls and Juniors. Our cross-functional teams are innovative and agile from sourcing raw materials to our manufacturing and distribution capabilities. Our end-to-end supply chain allows us to impact the market place with the highest quality and flexibility to produce over 40 Million Units annually. Our corporate philosophy has enabled us to continuously diversify our portfolio and adapt our business profile and product offerings in vertical manufacturing seasonally. We are committed to strong visual identity, quality assurance, and value delivering products that inspire loyalty.
