Process Manager

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Entry level
Analytics
The Role
Configure and migrate consent management solutions to OneTrust, including banners, preference centers, cookie classifications, geolocation rules, script blocking, scans, translations, and A/B tests. Troubleshoot consent implementations, support production deployments, document migrations, and coordinate with analytics, tag-management, development, testing, and privacy stakeholders. Apply knowledge of GDPR, CCPA, CPRA, cookies, trackers, consent signals, browser tools, and basic web technologies.
Summary Generated by Built In

Key Responsibilities

  • Assess the existing CMP setup, including consent models, cookie categories, banners, preference centres, geolocation rules, scripts, vendors and regulatory requirements.
  • Execute migrations from an existing CMP or custom consent solution to OneTrust.
  • Map existing cookie categories, consent purposes, vendors, regional rules and banner configurations to OneTrust.
  • Configure and manage OneTrust consent banners, preference centres, cookie categories, geolocation rules, templates and translations.
  • Configure OneTrust Auto-Blocking or other appropriate script-blocking mechanisms.
  • Perform website scans and review the classification of cookies, trackers and technologies.
  • Configure and manage A/B tests for OneTrust consent banners.
  • Review A/B testing results and work with relevant stakeholders to support banner optimization.
  • Troubleshoot issues related to OneTrust banners, preference centres, cookie classification, website scans, script blocking and consent signals.
  • Coordinate with tag-management, analytics, development and testing teams to support the implementation of consent requirements.
  • Prepare migration documentation, configuration records, deployment plans and operational support guides.
  • Support production deployment, post-migration activities and ongoing OneTrust maintenance.

Mandatory Skills and Experience

  • Hands-on experience with OneTrust Cookie Consent and Website Scanning modules.
  • Proven experience migrating websites from another CMP or custom consent solution to OneTrust.
  • Experience configuring OneTrust consent banners, preference centres, consent models, cookie categories, geolocation rules, templates, and translations.
  • Experience configuring or supporting A/B testing for OneTrust consent banners.
  • Understanding of A/B testing concepts, test variants, success metrics, reporting and banner optimization.
  • Strong understanding of cookie consent management and privacy regulations, including GDPR, CCPA, and CPRA.
  • Knowledge of cookies, trackers, scripts, local storage, consent signals and browser developer tools.
  • Experience conducting cookie audits and reviewing OneTrust website scan results.
  • Ability to analyse existing CMP configurations and create accurate source-to-target migration mappings.
  • Basic knowledge of HTML, CSS and JavaScript for implementation support and troubleshooting.
  • Strong communication, documentation, troubleshooting and stakeholder-management skills.

Good-to-Have Skills

  • Familiarity with tag-management platforms such as Google Tag Manager, Adobe Experience Platform Tags 
  • Familiarity with analytics and advertising technologies such as Google Analytics, Adobe Analytics, Google Ads, and Meta Pixel.
  • Knowledge of Google Consent Mode.
  • Knowledge of the IAB Transparency and Consent Framework.

Skills Required

  • Hands-on experience with OneTrust Cookie Consent and Website Scanning modules
  • Experience migrating websites from another CMP or custom consent solution to OneTrust
  • Experience configuring OneTrust consent banners, preference centres, consent models, cookie categories, geolocation rules, templates, and translations
  • Experience configuring or supporting A/B testing for OneTrust consent banners
  • Understanding of A/B testing concepts, test variants, success metrics, reporting, and banner optimization
  • Strong understanding of cookie consent management and privacy regulations, including GDPR, CCPA, and CPRA
  • Knowledge of cookies, trackers, scripts, local storage, consent signals, and browser developer tools
  • Experience conducting cookie audits and reviewing OneTrust website scan results
  • Ability to analyze existing CMP configurations and create accurate source-to-target migration mappings
  • Basic knowledge of HTML, CSS, and JavaScript
  • Strong communication, documentation, troubleshooting, and stakeholder-management skills
  • Familiarity with tag-management platforms such as Google Tag Manager and Adobe Experience Platform Tags
  • Familiarity with analytics and advertising technologies such as Google Analytics, Adobe Analytics, Google Ads, and Meta Pixel
  • Knowledge of Google Consent Mode
  • Knowledge of the IAB Transparency and Consent Framework

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

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The Company
HQ: Mumbai, Maharashtra
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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