The Role
The role involves analyzing and mapping field service delivery processes, identifying gaps, and recommending integration improvements for a solar asset portfolio, with a focus on documentation deliverables.
Summary Generated by Built In
About Omnidian
Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA
The Job
We are seeking an experienced Process Engineering Consultant for a focused, 3-4 week engagement to facilitate the rapid integration of a distressed solar asset portfolio. This role is strictly focused on analyzing the end-to-end field service delivery processes—covering both W2 employee execution and 1099 contractor oversight. You will be responsible for mapping the acquired portfolio's current operational workflows, comparing them against our standards, identifying crucial gaps, and providing clear, actionable integration recommendations.
What You'll Do
- End-to-End Process Mapping (Weeks 1-2): Rapidly interview stakeholders and review documentation from the acquired portfolio to fully map their service delivery workflows, which include both field and back-office activities. This mapping must explicitly cover:
- Field Execution: On-site O&M, inventory consumption, and work completion by both W2 and 1099 personnel.
- Back Office Oversight: Processes for dispatching, quality assurance (QA), invoicing, and compliance tracking for both employee and contractor networks.
- W2 vs. 1099 Gap Analysis: Document key differences, inefficiencies, and risks between the acquired portfolio's processes and our company's established standards for managing both internal employees and external contractors.
- Remediation and Recommendation: Develop and present a prioritized list of clear, concise, and resource-efficient process remediation recommendations necessary for rapid and compliant Field Service integration.
- Documentation & Deliverables: Produce high-quality, standardized documentation, including detailed Process Flow Diagrams, comprehensive Work Instructions, and a final Executive Summary report outlining integration findings.
Who You Are
- Autonomous and Focused: Can onboard quickly, work collaboratively with internal teams, and drive the project to completion with minimal daily oversight.
- Expert Translator: Excels at taking complex, often undocumented, dual-model (W2/1099) procedures and translating them into clear, concise, and structured documentation for a technical audience.
- Collaborative Analyst: A strong communicator who can professionally engage and gather information from both newly acquired and existing team members without disrupting daily operations.
- Deadline Driven: Absolutely committed to delivering all required documentation and reports within the agreed-upon 3-4 week timeframe.
Experience You'll Need
- 3+ years of professional experience in Process Improvement, Industrial Engineering, or Business Process Analysis.
- Extensive, proven experience in process mapping and developing high-quality Work Instructions and Standard Operating Procedures (SOPs).
- Demonstrated ability to perform comprehensive gap analysis and translate findings into clear, data-backed business recommendations.
- Advanced proficiency in the Microsoft Office Suite or Google Workspace for final documentation and report creation.
Experience That's a Plus
- Direct experience with Solar Field Service and O&M workflows, especially managing a mix of W2 and 1099 service fulfillment.
- Experience documenting processes related to acquisitions, mergers, or distressed asset portfolio integration.
- Familiarity with common Field Service Management (FSM) systems and how they manage contractor compliance and internal employee workflows.
Work-Life and Culture
- Most of our roles offer the opportunity to work remotely
- If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
- We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
- We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
- We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
- We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
- We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
- We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
- We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!
#LI-REMOTE
Privacy
California-based candidates: To understand more about the data we collect and process as part of your application, please view our California Job Candidate Privacy Policy. https://www.omnidian.com/privacy-policy-ca-candidates/
Diversity and Inclusion
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Omnidian is an equal opportunity employer. We are committed to diversity in the workplace. We make employment decisions on the basis of merit and business need. We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.
We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.
Top Skills
Google Workspace
Microsoft Office Suite
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The Company
What We Do
Omnidian’s mission is to protect and accelerate capital invested in residential and commercial solar by homeowners and businesses across the nation. Our proprietary technology monitors your system 24/7, covers maintenance for all hardware and software components, and includes the industry’s leading Cash-Back Energy Guarantee. If your system underperforms, we’ll make it right, and compensate you for energy lost.
The award-winning Solar Experts in our Seattle Operations Center are available toll-free and have live, real-time access to your solar performance data. Today, we are responsible for over 200,000 solar sites nationwide including the large-scale portfolios of our Fortune 1000 clients. And, we’ve been named one of the Top 100 Companies To Work For by Seattle Business Magazine for two years running.
