Process Improvement Supervisor

Reposted 2 Days Ago
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Memphis, TN, USA
In-Office
Mid level
Other • Transportation
The Role
Oversee and optimize DC operations by analyzing processes, implementing Lean Six Sigma tools, developing improvement strategies, and leading collaborative initiatives to enhance productivity and efficiency.
Summary Generated by Built In

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

You oversee essential business systems and find ways to make them more efficient in this role. You will provide an objective assessment of how well your DC operates and give actionable tips to refine all aspects of the business. Striving to make the DC processes easier, faster, better quality, and more affordable. Process Improvement Supervisors are problem solvers who interpret data and deliver meaningful results that drive productivity and efficiency.

DUTIES & RESPONSIBILITIES

  • Analyzing company processes and procedures

  • Equip your DC with Lean Six Sigma and operational excellence tools and practices necessary to improve and optimize a process, methodologies, and technology performance

  • Developing process enhancement strategies

  • Investigation shortfall, issues, and complaints in current business processes

  • Establishing norms and standards of company performance

  • Collaborating ideas and strategies with members of management

  • Develop plans to improve quality, cycle time, and cost

  • Develop presentations to facilitate discussions on projects or program progress and results

  • Staying up to date with development in management and process optimization.

  • Perform operational analyses, including risk assessments, mapping, redesign, simulation, root cause analyses, and time in motion studies 

  • Conduct in-depth analysis, including data collection, data analyses, and synthesis of data to generate critical insights for projects or Lean deployment strategies

  • Complete post-implementation reviews to ensure successful delivery has bed achieved and to ensure that improvement can be made for future projects

  • Lead and manage a network-wide supply chain program (e.g., Vendor Compliance, Voice of the Customer (VOC) Analysis) across all Distribution Centers to ensure alignment, consistency, and performance improvement across all sites.

  • Develop and deploy standardized processes, KPIs, and reporting mechanisms that enable cross-site visibility and actionable insights on program health, risks, and opportunities.

  • Champion a culture of continuous improvement by initiating Lean Six Sigma-driven improvements focused on reducing variability, overburden, and waste in program execution.

  • Serve as the subject matter expert and change agent, equipping DC leadership teams with tools and training to implement Lean practices effectively in support of the network program.

  • Conduct regular data analysis, root cause investigations, and stakeholder interviews to assess vendor performance or customer satisfaction trends and drive resolution strategies.

  • Facilitate collaboration between cross-functional teams (e.g., Quality, Operations, Procurement, Customer Experience) to ensure timely execution of program initiatives and corrective actions.

  • Design and implement mechanisms for post-implementation review to ensure sustainability of improvements and inform the evolution of the program framework.

  • Deliver high-level presentations and reports to communicate program impact, trends, and performance metrics across all DCs.

  • Stay current with emerging best practices in Lean Six Sigma, operational excellence, and supply chain optimization to enhance program effectiveness.

EDUCATION & TRAINING

  • A Bachelor’s degree in business preferred PMP preferred

  • 3-5 years proven continuous improvement, analytical experience from a similar role, including project management and business analysis

  • Minimum of knowledge 3-5 years in Lean or Six Sigma, preferable Black Belt, with a proven track record in the successful implementation in a complex organization.

KNOWLEDGE & EXPERIENCE

  • Proven track record in facilitation, public speaking, training, presentation, and communication

  • Strong leadership, communication, and organizational skills are required

  • Have a track record of taking ownership and driving results

  • Excellent analytical and problem-solving skills

  • Demonstrated success initiating change and ability to influence at all levels

  • Proficiency in project management software

SKILLS & ABILITIES

  • Handling regular stock will include lifting or carrying parts more than 60 lbs. up to 25% of the time. The majority of lifting and carrying will involve parts between 5 and 50 lbs.

WORK ENVIRONMENT

  • Large open environment

  • Noise level is typically moderate

  • Lots of activity, workers, and equipment are constantly moving, which requires constant adherence to safety procedures and rules

EQUIPMENT

  •  OSHA approved steel-toed safety shoes required from the first day on the job.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

FleetPride Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FleetPride and has not been reviewed or approved by FleetPride.

  • Healthcare Strength Medical, dental, and vision coverage with employer contribution are paired with telehealth, EAP, life/AD&D, and disability coverage. Many roles indicate day‑one eligibility for core benefits.
  • Leave & Time Off Breadth Paid vacation, paid sick leave, and paid holidays are included, with multiple sources indicating sick time is separate from vacation. Some roles indicate immediate access to PTO and holidays.
  • Affordable Benefits Health insurance costs are often characterized as manageable. This aligns with a conventional benefits menu that emphasizes practical affordability over premium extras.

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The Company
HQ: Irving, TX
3,000 Employees
Year Founded: 1999

What We Do

FleetPride, Inc. Headquartered in Las Colinas, Texas (a Dallas suburb), we are the nation’s largest independent distributor of heavy-duty truck and trailer replacement parts. FleetPride needs exceptional people to support our ambitious growth plans! We offer competitive compensation and benefits, and exciting opportunities for career development. Company Profile Formed in 1999, FleetPride has grown rapidly and now has more than 300 branches across the country and more than 3,000 employees. Our mission is to be the most reliable parts supplier in every market we serve, and we’ve earned a loyal and growing customer base by providing outstanding service and value. FleetPride offers advantages to large fleets and small operators alike, and capabilities that no other distributor can match. Our local knowledge allows us to tailor products and services to the unique needs of area customers, while our national footprint allows for consistent, reliable service at every branch location. FleetPride’s supply chain expertise ensures that our customers get what they need, when and where they need it, and helps them keep their trucks where they belong – on the road! FleetPride serves a diverse customer base across multiple industries, including freight and shipping, leasing services, agriculture, food and beverage, construction and waste management.

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