The role is responsible for delivering data services, either Data Quality Analytics (DQA) or Data Guaranteed (DG), as per agreed scope and service level with customer
ResponsibilitiesComplete timely, weekly & monthly DQA related reports so that customers can attain supply chain information more conveniently and efficiently
Support in closing the gap of missing events or milestones for DG customers.
Regularly abstracts related shipment data from system to check missing or inaccurate information.
Clarifies and follows up with concerned parties on root cause of data discrepancies.
Reconciles internally as well as externally when any issue is found.
Reviews contract / agreement and works with Logistics Analyst (LA) to renew if they are about to expire.
Provides proactive monitoring of customer-facing data.
Validates accuracy and timeliness of EDI events as requested by the customer
Tracks shipment milestones and reports any missing events with associated reasons.
Works with responsible service provider for error resolution and update status timely
Tracks missing milestones and updates APLL system as per agreed SLA to make sure customers get complete and timely data.
- Must have completed a bachelor's degree; Mathematics or Computer Science major is preferred.
- Integrity with strong sense of trust and responsibility
- Ability to learn new knowledge and skills quickly
- Good understanding of data management, data analytics, business intelligence or area related to their assigned product/program.
- Strong problem solving and communication skills
- Highly proficient in SQL
- Knowledgeable in any modern programming language, Preferred
- Experienced with Microsoft Office applications, especially Excel
- Good in reading, written and spoken English
- Possess data analytical skills and logical thinking
- Attention to details and result-oriented
- Self-motivated and willing to work under pressure
- Strong organization skills and ability to follow documented procedures
- Strong problem solving and communication skills
- Background in freight forwarding, consolidation and logistics is preferred
- Some technical knowledge in SQL, programming languages, BI related software
Skills Required
- Bachelor's degree
- Mathematics or Computer Science major
- Highly proficient in SQL
- Experience with Microsoft Office, especially Excel
- Knowledge of EDI event validation and timeliness
- Good understanding of data management, data analytics or business intelligence
- Some technical knowledge in programming languages
- Experience with BI related software
- Background in freight forwarding, consolidation and logistics
- Strong problem solving and communication skills
- Good reading, written and spoken English
- Possess data analytical skills and logical thinking
- Attention to details and result-oriented
- Self-motivated and able to work under pressure
- Strong organization skills and ability to follow documented procedures
- Integrity with strong sense of trust and responsibility
- Ability to learn new knowledge and skills quickly
What We Do
To stay ahead in today's global marketplace, your business needs a logistics partner that connects you to suppliers, vendors, and customers anywhere in the world – APL Logistics is that partner. Our operations span numerous continents, currencies, and customs – so your business grows even further. APL Logistics designs and operates global supply chains that deliver products everywhere you need them. Our innovative end-to-end solutions use data connectivity for greater visibility and control. Providing the resources to support your supply chain, our services include: - Supply chain design and engineering - Shipment consolidation and deconsolidation - Global freight forwarding and customs management - Regional warehousing and distribution networks management - IT solutions that increase supply chain performance within manageable costs Today, APL Logistics is a globally recognized innovator in logistics and technology management. Our logistics professionals offer local expertise throughout our global network. With over 20 million square feet of warehouse space, APL Logistics is the go-to global supply chain specialist for automotive, consumer, industrial, and retail companies. APL Logistics offers the strength and experience our customers can rely on. FOLLOW APL LOGISTICS TODAY! Instagram: https://www.instagram.com/apllogistics Twitter: https://www.twitter.com/APLLogistics YouTube: https://www.youtube.com/c/APLLogisticsOnline
