Process Executive

Posted 2 Days Ago
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Chennai, Tamil Nadu, IND
In-Office
Entry level
HR Tech • Payments • Software • Financial Services
The Role
Investigate, progress, and resolve bank and internal reconciliation breaks; complete monthly and daily client-money reconciliations; manage account setup, maintenance, closures, data loading, inbox queries, and client reporting while adhering to FCA CASS regulations and service-level agreements.
Summary Generated by Built In

Management Level

I

Business Division: Investment Services

Business Function / Department: Reconciliations

Job Title: Reconciliations – Process Executive

Reporting to (Job Title): James Warren

Date: 20/08/26

The Role

The role of Reconciliations Process Executive is a key position within the Central Reconciliations Team and consequently we are looking for a candidate who has sound experience of investigating reconciliation breaks and progressing those breaks to resolution whilst working collaboratively to prevent issues reoccurring.

The ideal candidate will have recent experience in a reconciliations, finance or accounting role with the skills to investigate both bank side breaks and internal system side breaks.

Successful applicants can expect to receive a competitive salary, a generous holiday entitlement and the opportunity to join a Pension scheme.

The Team

The Central Reconciliations Team is a team of approximately 70 people based both in the UK and Offshore (India) who complete monthly reconciliations on approximately 4,000 bank accounts covering a diverse product range such as Dividends, Corporate Actions, Prosearch, SIP and SAYE. The team also complete FCA compliant daily reconciliations on a further 1,000 Client Money regulated bank accounts.

The reconciliation of bank accounts is a core service to our clients, who expect the highest standard of quality. The team is often required to provide their expertise to support business critical projects that have a reconciliation impact and we are seen as a key stakeholder within EQ.

Core Duties and Responsibilities

The successful candidate will be responsible for the following:

  • Investigating, progressing and resolving reconciliation breaks
  • Liaising with Operational teams around the business in order to progress queries to rectification
  • Completing monthly reconciliations on non-client money bank accounts
  • Monitoring of various team email inboxes and dealing with queries
  • Loading of data to the reconciliation system
  • Setting up new accounts, general account maintenance and the closing of bank accounts
  • Client reporting tasks such as Client Returns, Forfeits and History Strips
  • Ensuring that any tasks relating to the daily client money reconciliations are completed with adherence to FCA CASS regulations

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following:

  • Excellent IT skills with the ability to learn new systems quickly
  • Sound knowledge of Microsoft Excel to intermediate or advanced level
  • Proven investigations skills with a proactive nature
  • Attention to detail with a high level of accuracy
  • Ability to prioritise and manage tasks efficiently, and work to SLAs
  • Excellent written and verbal communication skills
  • Strong team player with an enthusiastic attitude
  • Drive to constantly learn and improve
  • We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Benefits:

Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

  • 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives  
  • Business related certification expense reimbursement
  • Comprehensive Medical Assurance coverage for dependents & Parents
  • Cab transport for staff working in UK & US shift
  • Accidental & Life cover 3 times of concerned CTC

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Skills Required

  • Recent experience in reconciliations, finance, or accounting
  • Experience investigating bank-side and internal system-side reconciliation breaks
  • Intermediate or advanced Microsoft Excel skills
  • Strong investigation and problem-solving skills
  • Excellent IT skills and ability to learn new systems quickly
  • High attention to detail and accuracy
  • Ability to prioritize tasks and work to service-level agreements
  • Excellent written and verbal communication skills
  • Ability to work collaboratively as part of a team
  • Knowledge of FCA CASS regulations

Equiniti Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equiniti and has not been reviewed or approved by Equiniti.

  • Fair & Transparent Compensation — Company materials describe a formal pay framework and living‑wage commitments that provide clearer expectations on levels and ranges. Some mid‑to‑senior roles are characterized as competitively paid relative to market.
  • Retirement Support — UK roles are advertised with strong pension matching and access to a long‑term incentive plan, while U.S. roles commonly include a 401(k) and retirement planning options. These elements add meaningful long‑term value beyond base pay.
  • Leave & Time Off Breadth — UK packages promote generous annual leave alongside volunteer days, and U.S. accounts describe substantial PTO in some positions. Time‑off offerings are a recurring strength that bolsters total rewards.

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The Company
HQ: Mendota Heights, MN
4,092 Employees

What We Do

Our people and platforms engage customers with investments, connect businesses with markets, and enable organisations to grow. Our vision is to be a leading global share registrar and transfer agent, offering complementary services in pensions and remediation, to help our customers succeed.

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