Process Executive

Posted 9 Days Ago
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Chennai, Tamil Nadu, IND
In-Office
Entry level
HR Tech • Payments • Software • Financial Services
The Role
Performs clerical and administrative support for client and non-client money reconciliation. Responsibilities include completing accurate reconciliation tasks, handling routine enquiries, escalating complex issues, meeting deadlines, maintaining regulatory and security compliance, protecting sensitive financial data, and supporting process improvements. The role requires clear communication, accurate written work, personal organization, keyboard and systems proficiency, knowledge of team procedures, and awareness of applicable regulatory requirements.
Summary Generated by Built In

Management Level

IRole

To carry out a range of assigned clerical / support duties in accordance with predetermined procedures and service standards under appropriate guidance and direction.

Business Function

Equiniti is a leading provider of technology and solutions for complex and regulated administration and payments.  Our technology platforms are used by 70% of the FTSE 100, Government and other large corporates, particularly in banking, insurance and other financial services. EQ India Operations team works closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India based out of Chennai and Bangalore.

Core Duties and Responsibilities
  • Perform accurate and timely clerical and administrative tasks required to support daily client money and non‑client money reconciliation processes.
  • Handle standard reconciliation‑related enquiries, escalating complex issues to senior colleagues when needed.
  • Contribute effectively to the team’s overall reconciliation workload, ensuring deadlines and service standards are met.
  • Continuously develop operational knowledge, identifying opportunities to improve reconciliation processes and service quality.
  • Carry out additional reconciliation‑related duties at a similar level when required.
  • Maintain full compliance with Equiniti procedures, regulatory obligations, and FCA Principles for Business when managing client and non‑client money records.
  • Work strictly within established security and quality frameworks to protect sensitive financial data and ensure reconciliation accuracy.
  • Uphold high ethical standards and adhere to all physical and information‑security requirements when handling reconciliation data.
Competencies and Experience
  • Uses clear and concise speech to communicate effectively and confident in delivery to others
  • Selects appropriate information to complete standard letter
  • Produces accurate and legible written work at all times
  • Uses straightforward personal planning to organise own work effectively.
  • Knows where to find things and adheres to deadlines
  • Uses a keyboard on one or more systems, understanding functions for producing a range of outputs.
  • Has an understanding of the main activities of own business unit/area.
  • A good understanding of specified products, routine tasks and procedures within own team, including some non-routine activities
  • Where appropriate is aware of regulatory practices and constraints which impact on own work

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Skills Required

  • Clear and concise verbal communication with confidence in delivery
  • Ability to select appropriate information for standard letters
  • Accurate and legible written work
  • Personal planning and effective work organization
  • Ability to locate information and meet deadlines
  • Keyboard and systems proficiency for producing required outputs
  • Understanding of the main activities of the relevant business unit
  • Understanding of specified products, routine procedures, and some non-routine team activities
  • Awareness of regulatory practices and constraints affecting the work

Equiniti Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equiniti and has not been reviewed or approved by Equiniti.

  • Fair & Transparent Compensation Company materials describe a formal pay framework and living‑wage commitments that provide clearer expectations on levels and ranges. Some mid‑to‑senior roles are characterized as competitively paid relative to market.
  • Retirement Support UK roles are advertised with strong pension matching and access to a long‑term incentive plan, while U.S. roles commonly include a 401(k) and retirement planning options. These elements add meaningful long‑term value beyond base pay.
  • Leave & Time Off Breadth UK packages promote generous annual leave alongside volunteer days, and U.S. accounts describe substantial PTO in some positions. Time‑off offerings are a recurring strength that bolsters total rewards.

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The Company
HQ: Mendota Heights, MN
4,092 Employees

What We Do

Our people and platforms engage customers with investments, connect businesses with markets, and enable organisations to grow. Our vision is to be a leading global share registrar and transfer agent, offering complementary services in pensions and remediation, to help our customers succeed.

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