The Role
Design, implement and maintain workflow and automated processes with system integration. Facilitate process workshops and customer journey mapping, provide onsite training and documentation, evaluate business impact, deliver clean maintainable workflow solutions, communicate across technical and business stakeholders, and adapt quickly to deliver quality work on tight deadlines.
Summary Generated by Built In
Location: Johannesburg | Work Type: Hybrid | Job ID: J107206
About our client:
Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.
What you will be doing:
- Designs, implements, and maintains major and minor workflow processes and components for clients, including automated workflow processes, ensuring effective integration with various systems.
- Facilitates process evaluation workshops and customer journey mapping with stakeholders when implementing new or improving existing processes.
- Provides onsite training and documentation to support training and implementation of new solutions.
- Ensures that new and updated processes are evaluated from a business perspective and that common business logic is considered in process design.
- Creates solutions in a clean, well-structured, and easily maintainable format and delivers workflow-based solutions on time and of high quality.
- Demonstrates the ability to communicate effectively in both technical and business environments, operating effectively both as a team member and individually at client sites.
- Flexibility, adaptability, and the ability to learn quickly in various technical environments while delivering quality work by tight deadlines are key attributes of this role.
What our client is looking for:
- A relevant tertiary degree (e.g., BEng - Industrial, BCom / BSc - Computer Science, etc.)
- A minimum of 2 - 3 years’ relevant experience.
- IT implementation and Finance industry experience will be advantageous.
For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers
Requirements
Process Engineer, Industrial Engineering, Workflow Processes, Agile, Process Design, Customer Journey Mapping, Financial Services, IT Implementation
Skills Required
- Relevant tertiary degree (eg BEng Industrial, BCom/BSc Computer Science)
- Minimum 2-3 years' relevant experience
- Designing, implementing and maintaining workflow processes including automation and system integration
- Process design and customer journey mapping experience
- Experience working in Agile delivery environments
- Ability to deliver onsite training and produce implementation documentation
- Strong communication skills in technical and business contexts
- IT implementation experience
- Financial services industry experience
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The Company
What We Do
Parvana is an IT recruitment agency specializing in connecting top tech talent with leading companies in South Africa and the UK, focusing on software development, finance, and telecommunications.
