JOB-2508
Remote or Hybrid in Columbus, OH
Duration: 12 months
The purpose of the Process Automation Specialist is to design, develop and implement automation technology solutions using Visual Studio, Pega, Access, SQL databases and other technologies that enhance and support the performance of the Customer Contact Centers' strategic goals and objectives; trouble shoot when technology issues occur and act as the liaison with IT.
The contractor will:
• Support leaders in testing and/or developing test plans.
• Perform validation testing pre and post technology changes
• Develop, code, unit test, debug, and implement RPA solutions
• Review and analyze organizational needs and goals to determine future impacts to applications and systems
Requirements
• Bachelor's Degree or certification in computer programming/management
• 1-3 Years of experience developing applications in a corporate environment
• Enhanced knowledge and understanding of CIS and/or DIS
• Advanced skills with personal computers, data base management, and software such as M365 Office
• Flexible in working a schedule including nights, weekends, stand-by and emergency support as assigned
Preferred Qualifications:
• 1-3 years Programing experience in Robotic Process Automation
• 1-3 years Developing VBA applications
• 1 year Experience in Call Center Operations
• LEAN Six Sigma
Benefits
The base pay range for this role is $26 - $29 per Hour.
MWResource offers medical, dental and vision coverage through Florida Blue, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.
Applications accepted on a rolling basis until filled.
MWResource does not discriminate based on race, gender, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.
Candidates must be authorized to work in the United States.
Candidates will be required to pass a background check and drug screening.
Please note we are not open to outsourcing our recruitment needs.
Skills Required
- Bachelor's degree or certification in computer programming or management
- 1-3 years of experience developing applications in a corporate environment
- Enhanced knowledge and understanding of CIS and/or DIS
- Advanced skills with personal computers, database management, and Microsoft 365 Office
- Ability to work nights, weekends, standby, and emergency support schedules as assigned
- 1-3 years of programming experience in Robotic Process Automation
- 1-3 years of experience developing VBA applications
- 1 year of experience in call center operations
- LEAN Six Sigma experience or certification
What We Do
MWResource provides our customers with the experienced energy industry experts to assist you with designing, implementing, and maintaining successful critical energy infrastructure systems. MWResource specializes in utility SCADA, Energy Management Systems (EMS) and energy market systems. MWResource is also helping its other customers in both the US and Canada fill their permanent and project related openings with experienced SCADA, EMS, and energy market systems professionals. Our company offers a pool of experienced energy industry experts who have worked with data acquisition, plant and grid control, energy markets, settlements and IT technologies used by power generation companies, power cooperatives, municipal utilities, investor owned utilities, and major energy markets. MWResource experts provide a variety of services including: - Consulting - Project Management - System Design Assistance - Applications Development - Database and Display Development and Migration - System Configuration and Integration - Systems and Communications Commissioning - Software Configuration Management - OSIsoft PI Project Support - Auditing and Compliance - Software Quality Assurance - Training - Permanent Employee Recruiting - Temporary Project and Support Staffing Some of the major systems areas where we have expertise are: - CIP/Control Center Systems especially Energy Management Systems (EMS) and Distribution Management Systems (DMS) - SCADA/RTU/Relay communications - OSI PI Historian - Power System Modelling and Planning Support - ISO/RTO market systems - ISO/RTO settlement and web systems - Market participant interfaces - Enterprise Application Integration
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