Process Associate

Posted Yesterday
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Tharamani, Chennai, Tamil Nadu, IND
In-Office
Entry level
Healthtech
The Role
Review, edit, and format AI-generated medical document summaries to meet client/underwriter specifications. Verify medical terminology and clinical details for accuracy, meet turnaround times and quality/productivity benchmarks, escalate ambiguous outputs, and collaborate with QA and team leads to resolve recurring AI errors.
Summary Generated by Built In
Key Responsibilities
  • Review AI-generated summaries of medical documents for accuracy, completeness, and relevance.
  • Cross-check the summary against the specific client/underwriter requirement specification before finalizing.
  • Edit, correct, and format the document to match the exact client specification and template.
  • Verify medical terminology, diagnoses, and clinical details are correctly interpreted and represented.
  • Ensure zero/minimal errors in the final report — accuracy is a top priority.
  • Understand underwriting context to ensure the summary supports underwriting decision-making needs.
  • Deliver completed reports within the assigned turnaround time (TAT).
  • Escalate ambiguous, incomplete, or inconsistent AI outputs to the appropriate team/lead.
  • Maintain productivity and quality benchmarks set by the process.
  • Collaborate with team members, QA, and leads to resolve recurring AI errors or gaps.
Required Skills & Qualifications
  • Degree in Life Sciences, Nursing, Pharmacy, or Paramedical field (freshers eligible).
  • Strong understanding of, or aptitude for learning, medical terminology and clinical documentation.
  • High attention to detail with a strong focus on accuracy.
  • Ability to work effectively within a team environment.
  • Excellent verbal and written communication skills.
  • Professional, courteous, and client-focused approach.
  • Ability to consistently meet deadlines/targets within a fast-paced environment.
  • Willingness to work day shift.
  • Basic familiarity with AI tools is a plus (training will be provided).

Skills Required

  • Degree in Life Sciences, Nursing, Pharmacy, or Paramedical field (freshers eligible)
  • Strong understanding of, or aptitude for learning, medical terminology and clinical documentation
  • High attention to detail with a strong focus on accuracy
  • Ability to work effectively within a team environment
  • Excellent verbal and written communication skills
  • Professional, courteous, and client-focused approach
  • Ability to consistently meet deadlines/targets within a fast-paced environment
  • Willingness to work day shift
  • Basic familiarity with AI tools

Harris healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harris healthcare and has not been reviewed or approved by Harris healthcare.

  • Leave & Time Off Breadth PTO and paid holidays are characterized as generous, with ample time off emphasized. This breadth of time-off options is highlighted alongside favorable impressions of vacation and sick leave.
  • Flexible Benefits Remote-work flexibility and trust to work from home are emphasized, indicating adaptable arrangements for many roles. Flexibility is positioned as a tangible part of the overall package.
  • Healthcare Strength Core coverage includes medical, dental, and vision, along with life and disability insurance and HSA/FSA options. Health plans are often characterized as good, contributing to a solid foundational offering.

Harris healthcare Insights

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The Company
HQ: Niagara Falls, New York
185 Employees
Year Founded: 1993

What We Do

For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems

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