Private Client Manager

Posted 8 Hours Ago
Be an Early Applicant
Downtown, PA
Junior
Fintech • Payments • Financial Services
The Role
The Private Client Manager is responsible for managing relationships with high net worth individuals, identifying opportunities for client benefit, and ensuring exceptional client experience through advised solutions and referrals. Duties include prospecting, resolving customer complaints, and supporting client satisfaction efforts.
Summary Generated by Built In

Position Summary

The Private Client Manager is responsible for prospecting and developing relationships with high net worth individuals. This position will identify opportunities to benefit these clients by leveraging relationships across all areas of the Bank. This role will report to either the Regional or Market President.

Duties & Responsibilities

You are responsible for providing an exceptional client experience by offering advised solutions and Busey partner referrals that deepen client relationships through the following;Ensuring proposed products and services maximize the clients’ needs, goals, and objectives.Leveraging centers of influence and developing new relationships through prospecting and building community networks.Pursue and close on leads for those who qualify for recognition as private clients.Resolve customer complaints and ensure customer satisfaction; support the Net Promoter Score effort to gauge client satisfaction.

Education & Experience

Knowledge of:

  • Strong oral and written communication skills
  • Strong sales and client service skills
  • Wealth Management Services including Investments, banking and trust concepts including asset allocation and basic trust and estate procedures
  • High Level of Retail and Business Banking customers and trends

Ability to:

  • Make independent decisions
  • Analyze and interpret numerical data
  • Analyze and solve problems that frequently involve decisions based on a wide knowledge of many factors where application of advanced technical concepts is predominantly required
  • Perform duties and make decisions under frequent time pressures

Education and Training:

  • Bachelor’s degree is preferred; High School diploma required.
  • Two or more years of banking or management experience at a financial institution preferred; demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners required.
  • Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act (“SAFE Act”), all Private Client Managers (if discussing mortgage rates) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry (“NMLS”). If such registration is not active as of the hire date, the Private Client Manager must immediately attain active registration upon employment. Private Client Managers who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment.
  • Requires knowledge of Microsoft Office.

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.

The Company
HQ: Champaign, Illnois
1,337 Employees
On-site Workplace
Year Founded: 1868

What We Do

As of September 30, 2023, First Busey Corporation (Nasdaq: BUSE) was a $12.26 billion financial holding company headquartered in Champaign, Illinois.

Busey Bank, a wholly-owned bank subsidiary of First Busey Corporation, had total assets of $12.23 billion as of September 30, 2023, and is headquartered in Champaign, Illinois. Busey Bank currently has 46 banking centers serving Illinois, eight banking centers serving Missouri, three banking centers serving southwest Florida, and one banking center in Indianapolis, Indiana.

Through Busey’s Wealth Management division, the Company provides asset management, investment, and fiduciary services to individuals, businesses, and foundations. Assets under care totaled $11.55 billion as of September 30, 2023.

Busey Bank’s wholly-owned subsidiary, FirsTech, specializes in the evolving financial technology needs of small and medium-sized businesses, highly regulated enterprise industries, and financial institutions. FirsTech provides comprehensive and innovative payment technology solutions including online, mobile, and voice-recognition bill payments; money and data movement; merchant services; direct debit services; lockbox remittance processing for payments made by mail; and walk-in payments at retail agents. More information about FirsTech can be found at firstechpayments.com.

Busey Bank is honored to be named among America’s Best Banks by Forbes magazine for the second consecutive year. Ranked 26th overall in 2023, compared to 52nd in last year's rankings. Busey was named among DiversityInc’s Top Regional Companies. The DiversityInc Top 50 survey is the external validator for large U.S. employers that model fairness in their talent strategy, workplace and supplier diversity practices, and philanthropic engagement. We are honored to be consistently recognized nationally and locally for our engaged culture of integrity and commitment to community development.

For more information about us, visit busey.com.

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