In this position you will determine client benefits and obtain and track client authorizations for services. People who are successful in this position will have a high attention to detail and be able to work in a fast-paced environment. Prior Authorization Coordinator is responsible for verifying patient-eligibility, coordinating benefits, and facilitating insurance coverage, as well as addressing patients' concerns regarding authorization and turnaround.
SHIFT AND SCHEDULE
FULL TIME: M-F 8:00 AM - 5:00 PM
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS• Contacting insurance companies via phone and/or web to verify client s medical benefits• Analyzing reports, tracking, and obtaining necessary authorizations for all services• Answering insurance coverage and prior authorization questions from providers, families, and other Revenue Cycle members as needed• Working with Microsoft office and Electronic Health Records• Performing other duties to support Revenue Cycle operations as needed• Ensure payment for services by verifying benefits with insurance provider.• Document all prior authorization information including approval dates, billing units, procedure codes, and prior authorization number in patient profile• Review insurance denials and submit appeals (as permitted by payor)• Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms.• Perform all other duties as assigned
EDUCATION AND EXPERIENCE• Experience with EMR (electronic medical records), medical terminology• 1+ year experience working with medical insurance and/or prior authorizations• Excellent verbal and written communication skills• Ability to work independently• Strong passion for serving our clients• Strong decision making/problem solving skills
PHYSICAL REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:• Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits. • Ability to work flexible schedules• Ability to work under stress
Skills Required
- Experience with electronic medical records
- Knowledge of medical terminology
- At least 1 year of experience working with medical insurance and/or prior authorizations
- Excellent verbal and written communication skills
- Ability to work independently
- Strong decision-making and problem-solving skills
- Ability to work flexible schedules
- Ability to work under stress
What We Do
Midland Health is a community-focused, not-for-profit healthcare organization centered on Midland Memorial Hospital in Midland County, Texas. Established to make quality healthcare available to all residents, it provides medical care regardless of ability to pay. The 546-bed hospital offers specialized programs including heart, joint, women’s and children’s health, rehabilitation, and other services, while partnering with area healthcare organizations to improve regional health.
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