Principle Account Executive, Enterprise – Middle East (Dubai Based)

Posted Yesterday
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Dubai, ARE
In-Office
Senior level
Software
New Relic, the Intelligent Observability company.
The Role
Lead enterprise account acquisition and expansion across the Middle East from Dubai. Build strategic relationships, drive high-value pipeline and deal closures, coordinate cross-functional teams to deliver customer value, and regularly travel regionally to grow consumption of New Relic's observability SaaS platform.
Summary Generated by Built In

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Are you a highly accomplished Principle Account Executive focused on strategic enterprise accounts, looking to drive massive expansion and acquisition across the Middle East? Based in Dubai, this role is your opportunity to take your career to new heights, help enterprise customers achieve amazing things, and close large, complex, and exciting deals across the region. Do you want to work with a company, a team, and a product on the fast track for growth? Take a look at New Relic!

We are looking for a polished, proven, and quota-carrying Principle Account Executive who can spearhead our regional growth. In this role, you will secure new enterprise logos, drive expansion across the entire Middle East, and continue to grow an already strong install base by rallying cross-functional teams to deliver exceptional outcomes for our customers.

At New Relic, we hire people who are eager to grow, learn, and contribute to our culture. We take pride in thinking beyond our day-to-day job descriptions and encourage you to actively seek out opportunities to create the type of work environment you want to be a part of. We are customer-obsessed. We are innovators. We are at the top of the value chain for our customers, helping them intelligently observe the most critical parts of their technology stack.

What you'll do
  • Spearhead Regional Growth: Own and execute a comprehensive strategy for both net-new enterprise acquisition and expansion across the Middle East region.
  • Focus on Value: Deliver exceptional customer value by solving complex problems for large, strategic enterprise accounts.
  • Build Partnerships: Develop long-lasting, trusted, value-based relationships with key decision-makers across our primary industries in the region.
  • Drive the Pipeline: Seek out new opportunities to deliver value and utilize New Relic; identify, qualify, develop, and accelerate a high-value pipeline for both existing accounts and new logos.
  • Lead the Strategy: Set the vision for your business portfolio and lead cross-functional teams to execute on regional expansion and acquisition goals.
  • Collaborate for Success: Work seamlessly with technical and extended specialist teams to ensure existing customers realize maximum value, drive innovation using the latest features, consume effectively, and ultimately grow their investment.
This role requires:
  • Location: Must be based in Dubai, UAE.
  • Enterprise Expertise: Extensive experience in Consumption, SaaS, or related high-end software/technology sales, specifically targeting large enterprise and strategic accounts.
  • Regional Knowledge: A deep understanding of the Middle Eastern enterprise business landscape and procurement cultures.
  • Proven Track Record: Consistent overachievement against all key sales metrics and quotas.
  • Customer Centricity: An unparalleled work ethic and a genuine desire to help customers be successful.
  • Mobility: Ability and willingness to travel regularly to customer sites across the entire Middle East region.
  • Adaptability: Comfort operating in a dynamic, fast-moving, and high-growth environment.
  • Balanced Drive: Excellence in both personal sales ambition AND collaborative, cross-functional teamwork.
  • Communication: Exceptional communication and presentation skills across all mediums.
Bonus points if you have:
  • Background or experience with high-end strategic sales of observability technology.
  • Deep knowledge of the observability market and competitive landscape in the Middle East.
  • Fluency in Arabic (highly advantageous for navigating regional enterprise accounts).


Please note that visa sponsorship is not available for this position.
Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.

#LI-RMI #LI-Remote

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Skills Required

  • Based in Dubai, UAE
  • Extensive enterprise SaaS or consumption-based software sales experience
  • Deep understanding of Middle Eastern enterprise business and procurement cultures
  • Proven track record of consistent quota achievement in strategic enterprise accounts
  • Ability and willingness to travel regularly across the Middle East
  • Exceptional communication and presentation skills
  • Customer-centric work ethic and strong collaboration with cross-functional teams
  • Experience selling observability technologies or high-end strategic tech
  • Fluency in Arabic

New Relic Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Relic and has not been reviewed or approved by New Relic.

  • Healthcare Strength Core coverage spans medical, dental, vision, telehealth, and mental‑health tools, with employer‑paid life and disability. Wellness funds and globally available programs add breadth to the health offering.
  • Parental & Family Support Paid parental leave, family‑forming support through Carrot, and subsidized back‑up childcare indicate strong family benefits. These supports are positioned across regions and designed to cover varied family needs.
  • Retirement Support A 401(k) with an employer match is part of the package alongside other financial programs. The employer match is cited as a meaningful component of total rewards.

New Relic Insights

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The Company
HQ: San Francisco, CA
2,653 Employees
Year Founded: 2008

What We Do

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.

Why Work With Us

New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.

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