OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
Principal UX Designer
Job Overview:
As OneTrust continues to expand across Privacy, Security, Data Governance, GRC, and Third-Party Risk solutions, we’re seeking a Principal UX Designer to define the vision and experience strategy for one of our product domains. As a Principal UX Designer at OneTrust, you lead the vision and experience strategy for your domain—defining how customers engage with complex, data-driven workflows across our AI-powered platform. You partner closely with your 3-in-a-box counterparts in Product and Engineering to shape quarterly roadmaps, ensuring every release delivers measurable improvements to usability, efficiency, and customer satisfaction.
You operate at both strategic and execution levels: conducting and synthesizing research, using metrics and data to guide design direction, and communicating insights that influence product and organizational decisions. You collaborate with cross-functional teams to ensure design intent is carried through development, delivering experiences that are consistent, scalable, and customer-centered.
You are a hands-on design leader who thrives in ambiguity—mentoring others, defining patterns and best practices, and helping evolve how AI enhances OneTrust experiences. Your work sets the standard for quality and design maturity across squads and product lines.
Key Responsibilities:
- hape and own the design direction for your domain, aligning product roadmaps with clear user outcomes and AI-driven experience goals.
- Balance delivery and vision—driving critical sprint work while defining long-term UX strategy with your 3-in-a-box partners.
- Design scalable, intelligent solutions that impact multiple product areas and improve end-to-end customer journeys.
- Lead your cross-functional team to deliver consistent, thoughtful, and high-quality user experiences in every release.
- Use metrics, data, and customer research to uncover user needs, guide product decisions, and measure user experiences.
- Conduct and synthesize research to validate design direction and de-risk assumptions.
- Meet with customers weekly to understand their goals and represent their voice throughout the SDLC.
- Elevate UX quality through mentorship—guiding designers in interaction patterns, AI integration, and research practices.
- Advocate for UX excellence across stakeholders, promoting a user-centered, AI-empowered design culture.
- Communicate findings, recommendations, and design rationale effectively across teams and leadership.
- Demonstrate ownership and accountability for team outcomes, ensuring every experience shipped advances both customer and business goals.
Qualifications:
- Minimum of 7 years of experience in UX/UI design, with at least 2 years of experience creating B2B products.
- A solid portfolio showcasing design thinking, visual design, interaction design, prototyping, UX writing, and user research skills.
- Proven experience building products in an agile software development environment.
- Demonstrated ability to apply UX design and strategy to complex, enterprise-level problems.
- Advanced expertise in Figma; able to manage and optimize complex design files efficiently.
- High degree of visual polish in UI design and clear communication of detailed interactions with engineers.
- Experience designing within WCAG 2.1 AA accessibility standards.
- Skilled in gathering customer insights through qualitative and quantitative research.
- Experienced in methods such as data collection, heuristic evaluations, and journey mapping.
- Passionate about understanding user behavior, reimagining existing products, and creating frictionless experiences.
- Clear, concise, and persuasive communicator who thrives in collaborative, cross-functional teams.
- Leads by example and mentors others in UX methods and design best practices.
- Resilient and adaptable—able to manage multiple inputs, balance priorities, and meet evolving deadlines.
- Holds high standards for design quality and continuously refines UX skills and best practices.
- Maintains a learning mindset with intellectual curiosity and a drive to grow and innovate.
We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
BenefitsAs an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
ResourcesCheck out the following to learn more about OneTrust and its people:
- OneTrust Careers on YouTube
- @LifeatOneTrust on Instagram
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [email protected].
Our Commitment to YouWhen you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
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What We Do
OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
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